Service Advisor Toyota

1 week ago

Sydney, Australia James Frizelle's Automotive Group Full time

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As a Service Advisor for Toyota, you will thrive on challenges, excel in team environments, and demonstrate exceptional customer service skills.

Responsibilities:

- Being the first point of contact for our customers, you will determine their requirements
- Liaising with the workshop and parts departments
- Liaise with customers to assist with Spare Parts and accessories enquiries
- Use of Manufacturer EPC (Electronic Parts Catalogue) to determine required parts
- Quote repair jobs and liaise with customers ensuring they are given the best possible Customer Service experience
- Meeting and exceeding manufacturers Customer Satisfaction targets

Requirements for the role will involve the following:

- Full work rights in Australia
- Experience in a similar role within a Retail or Service related environment
- Excellent communication, numeracy and customer service skills
- Willing to go above and beyond to exceed customer expectations
- Sound automotive technical knowledge
- Punctual and reliable
- Have a professional attitude and be well organised
- Be able to work in a team environment
- Demonstrate care and attention to detail

What we offer:

- Attractive salary and commission package
- The opportunity to work in a well established company with an excellent reputation for customer service
- A dynamic and friendly work environment
- Career opportunities that only come with working within one of the largest automotive companies
- Exclusive staff discounts on lifestyle and automotive products

Join CowraToyota, a proud Australian-owned business and part of the Peter Warren Automotive Holdings family. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership.

Peter Warren Automotive Holdings is a new and used car retailing business providing the complete range of integrated sales and support including parts, service, finance and insurance and aftermarket. The business employs 2,000+ people throughout our 25 locations from South Brisbane in QLD to South West Sydney in NSW and Melbourne in Victoria.

Peter Warren Automotive Holdings offers award winning training programs and exceptional development opportunities, encouraging both professional and personal growth from entry level through to senior management.

If you are ready to take the next step in your career, and think this role is right for you, apply today by taking the time to complete our online application.

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