Parts Interpreter

5 days ago

Sydney, Australia Toyota Material Handling Australia Full time

**About TMHA**:
Toyota Material Handling Australia (TMHA) is one of Australia's leading forklift companies. TMHA is fully owned by the Toyota Industries Corporation (TICO - a Japanese manufacturer and global leader in forklift manufacturing and retail distribution. TMHA is the exclusive Australian retailer for new sales or work renowned forklift brands including Toyota Industrial Equipment and the Huski brand equipment. TMHA is a strong, financially secure business with a great future ahead and prime focus on the development of its people.

**About the Role**:
**Key Duties & Responsibilities**:

- Receive customer enquiries, identify the items sought and take all necessary steps to procure those items in order to satisfy the customers’ requirements in a timely manner.
- Follow up on outstanding quotations in an endeavour to improve the level of customer service and to maximise sales of parts.
- Process incoming supplier invoices on a daily basis to enable jobs to be invoiced.
- Monitor activity for non-stock demand and emergency replenishment of stock lines.
- Order from approved suppliers the non-genuine requirements of the activity for stock and non-stock lines.
- Create Part numbers in accordance with the IMS procedures.

**Skills and Experience**:

- Strong Customer service skills
- Excellent verbal and written communication skills
- Excellent telephone manner
- Excellent administration skills

**Qualifications & Requirements**:

- Certificate III in Automotive Sales (desirable)
- Good knowledge of automotive parts (desirable)
- Previous experience as a parts interpreter within the material handling industry or similar (desirable)
- Previous experience with M3 (or SAP similar)systems

**Our commitment**:
**Apply**
- Pre-employment medical assessments, including drug and alcohol testing are a part of the Toyota Material Handling Australia recruitment process._

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