Retail Security Officers

2 weeks ago

City of Brisbane, Australia Trident Services Australia Pty Full time

Retail Security Officers - Cleveland Central

Exciting new site at Cleveland Central Join Trident as a Security Officer - flexible shifts, plus roles at other locations. Apply now

Overview

Security Officers - Cleveland Central

We are excited to announce that Trident Services Australia has been awarded the security contract at Cleveland Central, with operations commencing from Monday, 11 November 2025. We are currently seeking licensed Security Officers to join our team in Full-Time, Part-Time, and Casual roles.

As a Security Officer at Cleveland Central, you'll play a key role in creating a safe, inclusive, and welcoming environment for shoppers, retailers and visitors — all while delivering exceptional customer service in a vibrant retail setting.

What you'll be doing

- Providing professional and friendly front-line customer service

- Responding to incidents, including medical, emergency, and security-related events

- Monitoring safety risks and reporting hazards or suspicious activity

- Supporting centre operations through crowd management and de-escalation techniques

- Assisting with emergency procedures and evacuation protocols

What you'll need

- Current QLD Security Licence with Crowd Control function

- Valid First Aid and CPR certificates

- Excellent communication skills and a strong focus on customer experience

- Availability to work across a 24/7 rotating roster, including weekends and public holidays

- High standard of personal presentation and professionalism

Why join Trident?

- Award Pay + penalties & allowances

- Flexible shifts across a 24/7 roster

- Full training and professional uniform provided

- Supportive, inclusive team environment

- Opportunities for stable, long-term employment

- Work with a national industry leader in integrated services

About Trident

Trident Services is a proudly Australian-owned company providing professional security services across retail, commercial, and public spaces. Known for combining safety with exceptional customer service, Trident delivers tailored solutions through trained officers, innovative technology, and a strong focus on safety and compliance.

Trident is an equal opportunity employer and welcomes applicants from all backgrounds, including First Nations peoples, people with disabilities, the LGBTIQ+ community, and culturally diverse groups.

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