Merchandise Coordinator

3 days ago

City of Melbourne, Australia Lotte Duty Free Full time

Location:Merchandise
Posted on:15 August 2025

ABOUT LOTTE DUTY FREE

Lotte Duty Free is one of the world’s leading retailers, operating across 18 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more

Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.

Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.

THE OPPORTUNITY

Reporting to the Buyers, this is an exciting opportunity for a Merchandise Coordinatorto be at the core of our merchandise operations. You’ll play a key role in supporting day-to-day activities, gaining hands-on experience, and developing your skills in a dynamic, fast-paced retail environment.

This role is perfect for someone highly organised and confident in Excel, who enjoys working with details, numbers, and managing multiple priorities, and is a strong communicator capable of building trusted relationships with suppliers and colleagues.

YOUR DUTIES WILL INCLUDE

- Account Administration: Maintain master data in GloB+ for new brands, SKUs, pricing & barcodes, and communicate updates to stakeholders.

- Invoicing & Data Entry: Enter Bill of Lading (BL) details, raise supplier rebates in GloB+, and manage promotion setup & execution.

- Reporting: Generate weekly, ad hoc, and supplier reports to support category performance.

- Administrative Support: Support fixture movements, update planograms (where relevant), and track expiry dates via batch codes.

- Relationship Management: Build and maintain positive relationships with suppliers and store teams.

ABOUT YOU

- Advanced Microsoft Office skills (excluding Access), with Excel proficiency highly regarded

- Strong analytical and critical thinking skills

- Excellent interpersonal and communication skills (both written and verbal)

- Previous administrative experience in a buying environment

- High attention to detail

- Proven ability to manage competing priorities and resolve issues effectively

- A sense of urgency with strong time management and organisational skills

- Bachelor’s degree in business or related field

- Experience in a buying environment with remote, multi-site operations

- Knowledge and/or experience in retail operations and international brands

- Understanding of FMCG, premium, and/or luxury goods

- Awareness of ACCC pricing and promotions regulations

WHY JOIN LOTTE DUTY FREE

- Salary Package

- Team discounts off duty free purchases

- Lotte employee induction

- Safety leagues education program

- Private health insurance benefits

- Recognition of service awards ($ Gift Cards)

- Long-term career & professional development opportunities

- Employee assistance program and health initiatives

- Diverse & inclusive work environment with a supportive culture

- Melbourne CBD Location with Hybrid model – 4 days Office/ 1-day WFH

This is a rare opportunity to join a global retailer and make a genuine contribution to the Lotte success story.

Join us and be part of our exciting journey

#J-18808-Ljbffr

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