eCommerce Coordinator

Job no: 943859
Work type: Permanent / Full time
Location: Support Office - Docklands

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.

- Exciting opportunity in our Online Team
- Be a part of a fast-paced, collaborative team
- Flexible hybrid role – Docklands based office & the comfort of your own home

Myer is looking for an eCommerce Coordinator to support the online experience across Kids, Toys and Menswear. This role is essential in ensuring a seamless customer journey by managing daily website operations and contributing to the execution of the trade calendar. With a strong focus on product discoverability and online merchandising, the eCommerce Coordinator plays a key role in helping customers easily search for, find and purchase products. Working closely with cross-functional teams, this role ensures Myer’s digital presence in these categories is optimised to drive engagement, conversion and sales growth.

About the role

- Assist in coordinating and briefing weekly website content to align with the trade calendar and optimisations, driving sales and enhancing the customer experience.
- Assist with post launch testing to verify the accuracy of content, links, and promotions.
- Optimise search functions and product merchandising to boost sales and conversion rates in assigned categories.
- Monitor category performance, providing actionable insights and collaborating with the eCommerce Manager to drive sales growth on a daily and weekly basis.
- Partner with the enrichment team to ensure new products are live according to launch schedules, while also reviewing and recommending updates to filtering, attributes, and product categorisation to enhance category performance.
- Conduct competitor analysis, review analytics, and evaluate the on-site experience to recommend improvements and enhance category performance.
- Collaborate with digital marketing, CRM, and marketing teams to ensure relevant links are tested and support a seamless customer journey.

About you

- Proven experience in eCommerce or merchandise roles, preferably within the retail sector.
- Excellent organisational skills with a keen attention to detail.
- Flexibility in work hours, with minimal weekend availability required.
- Experience with Google Analytics is preferred but not mandatory.
- Strong proficiency in Microsoft Office, particularly Excel.
- A genuine passion for eCommerce and delivering an exceptional user experience.
- Collaborative team player with the ability to work well with both internal and external teams.
- Ability to thrive in a fast-paced environment.

Benefits

- Generous team member discounts on all Myer products, including team-member exclusive discounts.
- Access to lifestyle leave and volunteer leave – arrange work around your life, not life around work.
- A supportive leadership and team network to set you up for success.
- Career growth and succession opportunities across the business.

Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home

Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

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