Administration Officer

Overview

Alzheimer's Queensland's Ipswich Multi Service Centre is a leading provider of customized 24 hour, 7 days per week respite and support services. Through a restorative and wellness approach our ultimate goal is supporting clients to remain at home.

An opportunity has arisen for a Permanent Part Time Administration Officer to maintain smooth operations at our Multi-Service Centre in Ipswich. The hours are 65 hours per fortnight to be worked 0900-1600 Monday to Friday.

Critical to your success in this busy office environment, you will require excellent time management skills and attention to detail with a high level of accuracy with data entry, diary management, assisting staff rostering and scheduling of client services. Your communication style, pleasant phone manner and impeccable customer service delivery will set you apart, assisting clients inquiries, liaising with management, care staff, carers and service providers.

Highlights of the Role

- To provide administrative support to both Management & Dementia Respite Team

- High volume data entry within Client & Staff Management database

- Screening of all incoming phone calls

- Scheduling of Care Services and updating of cancellations/add ons

- Organisation of fortnightly carers support group

- Secretarial Support (including minute taking)

- Maintain Staff Education Register

- Daily and weekly reporting Confirmations/Cancellations

- Assist in Quality Audits & Monthly Reporting

- Client and staff queries

- Grocery and PPE ordering and maintenance

Role Skills & Attributes

- Advanced Computer skills proficient in Excel, Word, Outlook & PowerPoint

- At least 2 years administration/secretarial support experience within a busy office environment

- Experience within aged or community care advantageous

- Empathy & understanding of the needs of our elderly clients & their carers

- Demonstrated ability to work with various databases

Why join Alzheimer's Queensland?

Alzheimer's Queensland is committed to building a highly skilled workforce, assisted by a dedicated management team. Along with the opportunity to further develop your skills in Community Aged Care services, our successful candidate will enjoy:

- The opportunity to work within a supportive team of passionate & dedicated professionals

- Competitive remuneration package on offer including access to salary sacrifice

- Work life balance (65 hours per fortnight to be worked 0900-1600 Monday to Friday)

- Rewarding position providing quality of life for people within the community

- Ongoing training & professional development opportunities

- A chance to be part of one of Queensland's most well respected & recognised non-for-profit organisations

Apply Now

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Personal Details

- First name *

- Last name *

- E-mail *

- Phone *

Digits only or add + for international numbers

- Street *

- Street Cont.

- City, Town or Suburb *

- Postcode or Zipcode *

- Country *

- State, Region or Province *

Questions

Please select from the following any demonstrated experience within these areas. *

- MAC Portal

- Home Care Packages

- CHSP Funding

- Records Management

- Administration

How many years experience do you have working in Administration.

- Less than 2 years

- 2-3 years

- 3 years plus

Do you have a current National Police Certificate and COVID vaccination? *

- Yes

- Willingness to obtain one, if successful

- No

Please select your Australian work rights status.

- Immediately

- 1-2 weeks

- 2-3 weeks

- 3-4 weeks

Do you hold a current Open Drivers Licence? *

- Yes

- No

About Us

We have over 500 specialist staff who work alongside our community and residential clients. Our philosophy of care creates a good work culture that not only benefits our staff, but benefits our clients and residents. We focus on supporting and enabling our clients that results in quality time being spent with them and not just focusing on tasks.

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