Office Facilities Coordinator/Workplace Operations- Temp Contract

Overview

Office Facilities Coordinator/Workplace Operations - Temp Contract

About the Company

Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.

Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commits to diverse cultural programs, in particular “CG Gives” which supports social entrepreneurship and funds development initiatives globally.

Our People are Bold, Authentic, Purposeful and Inspired. Our People are not Perfect, Traditional, Complacent or Cautious.

About the Role

As part of the Workplace Operations Team you will oversee daily office operations, manage facilities, coordinate workplace services, and ensure a seamless employee experience. This is a short-term contract for up to 6 months to cover a leave and support during a busy growth period.

From managing day-to-day facility operations to ensuring other initiatives are in place, your work will shape how our offices feel and function. You will streamline processes, support workplace safety, ensure compliance, and champion a seamless workplace experience. Regular collaboration with team members and the Leadership Team will help ensure safe, compliant, and productive work environments that reflect our culture and commitment to excellence.

Key Responsibilities

- Workplace Administration including maintaining workplace organization and layout
- Management of office and kitchen supplies including asset inventory
- Provision of general administrative functions to support the smooth running of the office
- Serve as the main point of contact for any workplace-related issues and address employee concerns promptly
- Organize lunches, catering and internal events
- Facilitate office tours and orientations and issuance of equipment and other employee needs as part of onboarding
- Facility Management: meeting room management and bookings, setup and support
- Workplace cleanliness and maintenance
- Management and maintenance of security and access control
- Establish good working relationships with building management and vendors
- Work Health and Safety
- Event Management: assist in securing venues, catering and decorations
- Assist in booking team bonding activities and event planning/execution
- Perform other duties relevant to the role such as identifying process improvements

Skills & Experience

- Proven experience in office management, facilities management, or related workplace operations roles for at least 4 years
- Experience managing multiple priorities and delivering work quickly and to a high standard
- Adaptability and the ability to think quickly to reach a solution
- Experience working with people from different cultures with excellent communication skills and a collaborative mindset
- Detail-oriented, flexible and able to think creatively
- Knowledge of health, safety, and security protocols within the workplace
- Ability to negotiate with vendors and manage budgets effectively (advantageous)

Location: This role will be based in our Sydney office and is a full-time in-office position. Please confirm you can work in this arrangement.

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