▷ Immediate Start Senior Customer Services Officer

11 hours ago

Perth, Australia Ability WA Careers Full time

Ready to put your admin expertise to work in a role that makes a real impact? Join Ability WA as a Senior Customer Services Officer supporting our Therapy Services team.

About the role

As Senior Client Services Officer, you will:

- Work closely with CentralHub Therapy Team Leaders and Managers

- Manage complex administrative tasks and support continuous improvements

- Handle financial processes including billing, NDIS claims, account reconciliation and reporting

- Maintain accurate customer records and support systems, including onboarding and student placements

- Build strong relationships with clients, families, therapists, and internal teams

- Coordinate meetings, events, and appointments; support reception and general office operations

- Prepare professional correspondence and documents; manage supplies and purchasing in line with business need

⏰ Part Time (0.4FTE) with the possibility for additional ad hoc hours | 📍 Coolbinia | 💼 Permanent

About You

We're looking for someone who brings:

- Experience in a senior administrative or client‑facing role

- Strong communication, problem‑solving, and organisational skills

- High level of professionalism, attention to detail, and discretion

- Ability to manage competing priorities across multiple systems

- Well‑developed computer skills and experience within Microsoft Office

- A collaborative, values‑driven approach with a passion for supporting others

- Right to work in Australia

- Required checks (NDIS Worker Screening, National Police Clearance, drivers licence, COVID vaccination)

At Ability WA, we care about finding the right fit. Even if you don't meet 100% of the selection criteria, we encourage you to apply.

Benefits

- Increase your take‑home pay with non‑profit salary packaging benefits up to $18,550

- 3 wellness days per year (pro rata) to prioritise your wellbeing

- Leave loading, paid parental leave, return from parental leave bonuses

- Access to an employee assistance program

- Be part of a genuinely supportive team culture

How to apply

Click apply to submit your application. We’re shortlisting immediately, so we would love to see your application as soon as possible.

For questions, contact: Lee Watts (Therapy Services Business Support Lead) 📧lee.watts@abilitywa.com.au

Ability WA is committed to empowering all people to realise their abilities and thrive in their communities. We embrace the unique strengths of every person within our organisation and welcome people of all backgrounds, abilities, sexual orientations, gender identities, ethnicities and cultures as we continue to grow our diverse workforce.

We reserve the right to extend or withdraw this advertisement prior to the closing date.

Ability WA focuses on sourcing high calibre candidates through direct recruitment campaigns. Please do not send unsolicited agency CVs or contact Ability WA staff regarding unsolicited CVs.

#J-18808-Ljbffr

  • Payroll Officer

    3 days ago

    Perth, Australia Sharp & Carter Full time

    Immediate start - Not-for-Profit organisation - $40-$42 per hour + super **About the Role and our client** **Position Description** Working within the Payroll and finance teams, your daily tasks will include: - Payroll processing for a large volume of staff (200+ employees) - PAYG, Payroll Tax, Workcover and Superannuation payments - Ensuring accurate...

  • ▷ Immediate Start: Administration Officer

    3 weeks ago

    Perth, Australia WA Government Full time

    Overview Location: Perth Unit/Division: Mental Health Commission - Mental Health Commission Work Type: Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time This is a recruitment pool for Permanent Full Time, Permanent Part Time, Fixed Term Full Time and Fixed Term Part Time appointment(s) with the possibility of...

  • Customer Service Officer

    2 weeks ago

    Perth, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful - Tenacious problem solvers We are currently looking for a Customer Service Officer to join us at our Perth CBD Head Office in a...

  • Senior Accountant

    1 week ago

    Perth, Australia VenuesWest Full time

    The Parliamentary Services Department has an excellent opportunity for an experienced, motivated and adaptable Senior Accountant to work as part of a small Finance team. The Finance Services Unit provides accounting, financial and related administrative services to assist the Parliamentary Departments and entities in meeting their operational outcomes and...

  • Customer Support Officer

    1 week ago

    Perth, Australia PERSOLKELLY Full time

    Seeking additional 2 Customer Support Officers to work within Employment Services for a 3-month contract. **Customer Support Officer (Employment Services) Osborne Park** Seeking additional 2 Customer Support Officers to work within Employment Services for a 3-month contract. The purpose of this role is to complete customer service and associated...

  • Customer Support Officer

    1 week ago

    Perth, Australia PERSOLKELLY Full time

    Seeking additional 2 Customer Support Officers to work within Employment Services for a 3-month contract. **Customer Support Officer (Employment Services) Morley** Seeking additional 2 Customer Support Officers to work within Employment Services for a 3-month contract. The purpose of this role is to complete customer service and associated administration...

  • Customer Support Officer

    5 days ago

    Perth, Australia PERSOLKELLY Full time

    Seeking a Customer Support Officer to work within Employment Services for a 3-month contract. **Customer Support Officer (Employment Services) Gosnells** Seeking a Customer Support Officer to work within Employment Services for a 3-month contract. The purpose of this role is to complete customer service and associated administration to support job seekers...

  • Customer Support Officer

    7 days ago

    Perth, Australia PERSOLKELLY Full time

    Seeking an additional Customer Support Officer to work within Employment Services for a 10 week contract. **Customer Support Officer (Employment Services) Morley** Seeking an additional Customer Support Officer to work within Employment Services for a 10 week contract. The purpose of this role is to complete customer service and associated administration...

  • General Hands

    3 days ago

    Perth, Australia Workforce International Pty Ltd Full time

    Great Pay Rates - Long-Term Employment Opportunities - Day and Night Shifts **_ Line Markers - Immediate start _** **_** New to the Industry are encouraged to apply**_** Workforce Road Services are looking for Line Markers and for an immediate start at our base in Forrestfield. **About You** You come with a can-do attitude, willingness to contribute to...

  • Senior Fleet Controller

    3 weeks ago

    Perth, Australia Marmon Holdings, Inc. Full time

    Senior Fleet Controller page is loaded## Senior Fleet Controllerlocations: Australia - Perthtime type: Full timeposted on: Posted Todayjob requisition id: JR0000037829Freo Group Pty LtdAs a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level,...