
Customer Service
2 weeks ago
New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future.
**This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act.**
Our Client is a leading supplier of office essentials, furniture, safety equipment and IT solutions.
Right now they are looking for **Customer Service consultants** to join their team based at Mascot, NSW to provide support on a range of enquiries to both external customers and the internal sales team.
**Your key responsibilities will include**:
- Look for ways to improve the customer experience
- Deliver a first call resolution where possible
- Manage customer complaints
- Participate in learning sessions to learn new skills and processes
**About you**:
- Identify as Aboriginal / Torres Strait Islander
- Experience in customer service and/or sales or new to customer service who are keen to learn and grow
- Enthusiastic team player
- Computer skills
- As the successful applicant you will ideally have previous Customer Service experience. Your strong work ethic and “can-do” attitude will see you excel in this role. This is a fantastic opportunity for someone who wants to start a career with a market leader._
- **Please note that due to our strict Health and Safety policy we will require you to undertake a physical medical evaluation, along with a drug and alcohol screening test.**_
**Salary**: $50,000.00 - $60,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Do you identify as Aboriginal or Torres Strait Islander?
**Experience**:
- Customer Service: 1 year (preferred)
- Microsoft Office skills: 1 year (preferred)
Work Location: In person
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