Customer Service

2 weeks ago

Mascot, Australia New Start Australia Full time

New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future.

**This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act.**

Our Client is a leading supplier of office essentials, furniture, safety equipment and IT solutions.

Right now they are looking for **Customer Service consultants** to join their team based at Mascot, NSW to provide support on a range of enquiries to both external customers and the internal sales team.

**Your key responsibilities will include**:

- Look for ways to improve the customer experience
- Deliver a first call resolution where possible
- Manage customer complaints
- Participate in learning sessions to learn new skills and processes

**About you**:

- Identify as Aboriginal / Torres Strait Islander
- Experience in customer service and/or sales or new to customer service who are keen to learn and grow
- Enthusiastic team player
- Computer skills
- As the successful applicant you will ideally have previous Customer Service experience. Your strong work ethic and “can-do” attitude will see you excel in this role. This is a fantastic opportunity for someone who wants to start a career with a market leader._
- **Please note that due to our strict Health and Safety policy we will require you to undertake a physical medical evaluation, along with a drug and alcohol screening test.**_

**Salary**: $50,000.00 - $60,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- Do you identify as Aboriginal or Torres Strait Islander?

**Experience**:

- Customer Service: 1 year (preferred)
- Microsoft Office skills: 1 year (preferred)

Work Location: In person

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