Business Support Officer

3 days ago

Cleveland, Australia Council Jobs Full time

Career Opportunities: Business Support Officer

Redland City Council offers you the chance to improve lives and shape your own career… in a truly special place.

Join our team as a Business Support Officer

Are you passionate about providing high-quality business support and delivering excellent customer service in a fast-paced environment? Do you enjoy working across diverse administrative processes while supporting technical teams to achieve positive outcomes? If so, we invite you to apply for the Business Support Officer position at Redland City Council

Your responsibilities will include:

- Delivering high-quality administrative support, including processing applications, preparing correspondence, organising meetings, and maintaining accurate records and systems.
- Providing excellent customer service to internal and external stakeholders by responding to enquiries, interpreting legislation, and delivering accurate advice.
- Assisting with financial processes, including receipting fees and charges, monitoring budgets, and preparing survey plans and legal documents for Council endorsement.

Skills and experience:

- Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
- Demonstrated experience in delivering excellent customer service, including resolving sensitive or confidential matters effectively.
- Well-developed verbal and written communication skills, with the ability to prepare correspondence, reports, and statistical information.
- Proficiency in computer applications such as word processing, spreadsheets, and databases, including experience generating reports and managing information systems.
- Experience working within legislative frameworks, with well-developed research and interpretation skills.
- Knowledge of basic financial processes, including budget monitoring and processing transactions.

More reasons to love working with us:

- 17.5% annual leave loading + Christmas ex-gratia day
- Paid parental leave and purchased leave options
- Access to development and study assistance programs
- Discounts with 400+ retailers and fitness providers
- Flexible working options through RedFlex - our flexible work program offering flexibility in how, when and where you work.

Redland City Council is a local government organisation proudly serving the Redlands Coast community. From maintaining roads, parks, waterways and islands, to delivering essential services like waste, water, libraries, and community events - we support the city’s day-to-day life and long-term growth.

Successful applicants will be asked to consent to a police check. To be eligible for employment, applicants must have the legal right to work in Australia.

Ready to join us? Click Apply to submit your application via Council’s online portal. Please include:

- A one-page cover letter;
- A current resume outlining how you meet the role requirements.

For more information about this position, please contact Lorraine Wild on (07) 3383 3022. Applications for this position close at 11:59 p.m. Australian Eastern Standard Time (AEST) on 14/10/2025.

At Redland City Council, we’re committed to creating a diverse and inclusive workplace where everyone feels respected, supported and able to contribute to their full potential.

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