Head of Operations

5 days ago

City of Melbourne, Australia The Onset Group Full time

Lead the next phase of growth - Scale operations, drive efficiency, and deliver results.

An opportunity to join one of the world’s fastest-growing marketplace. This business is a fast-growing platform transforming the way the traditional industry operates today. By combining data, finance, and customer experience into one streamlined journey, they are setting a new benchmark for simplicity and trust.

About the Role

We are seeking a commercially astute and hands-on Head of Operations – Victoria to take ownership of the state’s P&L, scale a hundred million dollar business, and sizeable team across sales, customer experience, logistics, workshop, finance, and business management. Based in Melbourne’s western HQ, this high-impact role will oversee end-to-end operations and play a critical part in the company’s growth trajectory as it prepares for listing.

What will you be doing?

- Own the P&L: Drive revenue growth, optimise costs, and expand margins for Victoria’s $100M operation.

- Lead the team: Mentor and inspire near 100 person team, supported by six direct managers.

- Data-driven execution: Track and manage KPIs to diagnose issues and implement improvements quickly.

- Expand facilities: Lead planning and execution for new Melbourne locations, with scope to shape national expansion.

- Strategic partnership: Act as a trusted partner to the CEO and Founder’s team, influencing growth strategy and execution roadmap.

What is in your toolkit?

- Proven track record of P&L ownership

- Hands-on leadership style: pragmatic, decisive, and able to balance strategy with day-to-day execution.

- Strong data-driven mindset, with the ability to analyse KPIs and translate insights into action.

- Commercial acumen, with experience in scaling operations, margin optimisation, and efficiency improvements.

- Resilient, adaptable, and motivated to deliver results in a fast-growth, entrepreneurial environment.

Why apply?

- Lead the scaling of Victoria’s operation, with direct visibility to global founders.

- Play a pivotal role in shaping the next growth phase in Australia, including facility expansion and national scaling.

- Benefit from a competitive executive package, including base salary, performance bonus, and equity with significant upside linked to a near-term IPO.

- Join a high-growth, digital-first business where your impact will be measurable and career-defining.

For any questions, contact Megan at megan@theonset.com.au or call 0415 786 968.

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