Rydges Newcastle

4 weeks ago

Newcastle, Australia Event hospitality & entertainment Limited Full time

Location: Wharf Rd & Merewether St, Newcastle NSW 2300, Australia

About the business:

Rydges Newcastle features 175 well-appointed suites in the Honeysuckle precinct on Newcastle Harbour. Located near the beach and major attractions, this all-suite hotel is ideal for couples, families, small groups, and business travelers.

About the role:

We are seeking an energetic Night Manager to join our Front Office team. Reporting to the Front Office Manager, the Night Manager oversees overnight operations, including auditing and reconciling daily financial transactions, ensuring accounts are accurate and compliant with policies. The role also involves assisting with room service, concierge services, and delivering exceptional guest service.

The position involves night shifts from 11 pm to 7 am on a rotating roster.

Key Responsibilities:

- Conduct comprehensive audits of daily revenue postings and make necessary adjustments for reporting accuracy.
- Support the Front Office team and other departments as needed.
- Ensure accurate recording of reservation details, including room rates, stay dates, and charging authority.
- Prepare departure paperwork, including credit card and company charges, for the accounts department.
- Maintain property safety, security, and efficient overnight hotel operations.
- Prepare and distribute relevant reports; maintain weekly and monthly hotel statistics.
- Process management accounts as required.

Skills and Experience:

- Experience with Opera or similar PMS software.
- Excellent communication, interpersonal, and time management skills.
- Friendly, outgoing personality with high grooming standards.
- Proactive, with strong problem-solving abilities.
- Strong financial, analytical, and computer literacy skills.
- Knowledge of security and emergency procedures; capable of assisting in these areas.
- Experience working within EVT, Australia's largest and most diverse experiences company, including brands like eVent Cinemas, Thredbo Resort, Rydges, Atura Hotels, and QT Hotels.
- Opportunities for career growth across 80+ hotels in Australia and New Zealand.
- Employee benefits include 50% off stays at EVT hotels & resorts, $2 movie tickets at eVent Cinemas, and discounts on Moonlight, Gold Class, Candy Bar, and more.

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