Customer Service Specialist
3 weeks ago
Career Opportunities: Customer Service Specialist - Masterplanned Communities (25953)
We have two positions available to join our Customer Service team supporting our Stockland Residential Communities team in a Customer Service Specialist Online role. A great opportunity to utilise your customer service, sales, and administration qualities, blending them into one.
About the role
As a Customer Service Specialist, you’ll help customers with their decision-making process and progression towards a new home, through the support of new sales enquiries and playing a key role in our Customers Journey and enhancing Stockland’s competitive position, with the use of phone and digital communication channels to support and engage with customers.
One position is for a 6-month contract and the other position, is permanent, full-time. Both roles are 9am – 5pm, with your week split between working from our Perth or Sydney CBD based Head Office, one of our project development sites, and home. Operating on a 7-day roster will require to work 5-days, with allocated days off.
To ensure your success in this role you:
- Possess a strong customer focus that drives you and an interest in driving sales. You understand delivering outstanding customer sales and service and being a customer advocate, as you will be the first point of contact for all incoming online enquiries (via telephone, website, social media and live chat)
- Experience and proven track record in a customer phone based role (with a focus on property an advantage but not essential), within a sales and/or service environment, such as inbound sales or customer service contact centre
- You work well to deadlines and have strong self-management, but can also work under direction when required
- Strong communication skills and the ability to deal with a wide audience of people
- Great with technology and can pick up new systems easily – if you have experience with Salesforce, even better, but we are happy to train you or experience with another CRM would be beneficial
- You can build and maintain relationships with customers, focusing on delivering exceptional service that embeds Stockland as the preferred product choice in this market
The Stockland Proposition
At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.
We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products.
Due to the nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.
Apply today – Stockland – a better way to live
Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland’s preferred agency panel to careers@stockland.com.au
#J-18808-Ljbffr
-
Dispute Resolution Specialist
6 days ago
Sydney, Australia NSW Department of Customer Service Full time**Dispute Resolution Specialist - NSW Rental Commission** **Grade**: Clerk Grade 7/8 **Salary**: $110,266 - $122,058 + Superannuation **Duration**: Ongoing **Location**:Sydney, 2-3 days per week (Monday and Wednesday landing days). **Closing date**:Friday 14th March 2025 **About the Team** Do you want to make a difference in NSW's rental market? Join the...
-
HR Case Management Specialist
2 weeks ago
Sydney, Australia NSW Department of Customer Service Full time**HR Case Management Specialist** - **DCS Clerk Grade 7/8 - base salary starting at $106,024 - $117,363 p.a + super**: - ** Sydney, Gosford or Parramatta - Flexible working conditions available across NSW**: - ** Ongoing full-time opportunity** We have an exciting opportunity to welcome an experienced HR Case Management Specialist (HR Business Partner) to...
-
Senior Advisor, Customer Insights
2 weeks ago
Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 per yearSenior Advisor, Customer Insights (Grade 9/10) NSW Government Digital Channels teamTemporary role to September 2026Sydney - McKell office and hybrid work optionThis is an exciting temporary opportunity for the position of Senior Advisor, Customer Insights, NSW Government Digital Channels team.The NSW Government Digital Channels team is looking for an...
-
Customer Service Specialist
2 days ago
Sydney, Australia Convera Full timeCustomer Service Specialist - Sydney, Australia Are you passionate about providing a world-class customer experience? Do you want to unleash your potential for a global FinTech that is passionate about moving money for better? Do you want to further your career in Financial Services by working closely with our experienced Foreign Exchange Dealers? If so,...
-
Customer Service Specialist
4 days ago
Sydney, Australia Commonwealth Bank of Australia Full timeCustomer Service Specialist **Do work that matters** CommBank's Business Banking Operations (BBO) function is looking for a Customer Service Specialist to join our Discharges Operations team. BBO more broadly is responsible for the fulfilment, settlement and servicing of Commercial Lending products Including Business Lending, Merchant Facilities, Bank...
-
Customer Service Specialists
6 days ago
Sydney, Australia Lotus People Full time**Work full-time hours Mon to Fri, with no weekend work required**: - **6 months Fixed Term Contract, hybrid working!**: - **CBD office location, WHV welcome to apply**: - **$70,000 + super** **THE COMPANY** Lotus People are very excited to be working with a leading automotive organisation. This agile and innovative company has won multiple awards and...
-
Customer Service Specialist
1 week ago
Sydney, Australia Lotus People Full timeJoin a thriving financial services business and grow with the business! - A dynamic and inclusive work environment, with modern offices in the Sydney CBD! - Benefits include WFH flex, progression opportunities, and a sociable team. - Join a thriving financial services business and grow with the business! - A dynamic and inclusive work environment, perfect...
-
Customer Service Specialist
6 days ago
Sydney, Australia Allianz Australia Full timeN/a **Customer Service Specialists - Hunter Premium Funding | NSW - Sydney** - **Join a market leading premium funding organisation with ambitious plans**: - **Provide exceptional service levels to commercial clients**: - **Build a career within one of the world’s largest financial service organisations** Let’s care for tomorrow. For giving our...
-
Customer Service Specialist
6 days ago
Sydney, Australia Commonwealth Bank Full time**Do work that matters **CommBank’s Business Banking Operations (BBO) function is looking for a Customer Service Specialist to join our Discharges Operations team. BBO more broadly is responsible for the fulfilment, settlement and servicing of Commercial Lending products Including Business Lending, Merchant Facilities, Bank Guarantees, CommBiz and Audit...
-
Manager Dispute Services
10 hours ago
Sydney, Australia NSW Department of Customer Service Full time**Manager Dispute Services - NSW Rental Commission** **Grade**: Clerk Grade 11/12 **Duration**: Ongoing **Location**: Sydney **About the Team** Do you want to make a difference in NSW's rental market? Join the Office of the Rental Commissioner at NSW Fair Trading. We are hiring a Manager Dispute Services to lead and manage case management of complex...
