Property Administrator

3 weeks ago

Cairns, Australia Ingenia Holidays Full time

Brisbane QLD, Australia

Posted Thursday 16 October 2025 at 2:00 pm

At Ingenia, we’re all about building belonging.

As an ASX 200 listed company, Ingenia owns and operates a growing network of over 100 lifestyle communities and holiday parks across Australia. Our portfolio includes over 15,700 income‑generating sites, with more than 11,000 residents calling our communities home each day, and over 1.2 million guest nights enjoyed annually across our holiday parks.

Whether someone is staying for a weekend or settling in for years, we’re focused on creating warm, inclusive spaces where people truly feel at home.

Our people care deeply about their work, their communities, and making a real difference. We’re bold, customer‑focused, and always improving. At Ingenia, you’re empowered to grow, contribute, and create moments that matter.

Do what matters. Know you matter. Join us and help bring great experiences to life, starting with you

We are currently hiring a Property Administrator based out of our Hamilton, Brisbane office.

Reporting to the Property Manager, this role will see you manage move‑in/move‑out paperwork across our Ingenia Gardens Communities and manage data entry for our Ingenia Lifestyle Communities. This role blends purpose, pace and people; making a real difference in the lives of older Australians

- Heavily discounted accommodation at Ingenia Holiday Parks
- Employee share options
- Novated Lease options
- Hybrid working options
- Up to 26 weeks paid parental leave

Key Responsibilities

- Move‑In/Move‑Out Coordination: Help new residents settle in by processing applications, checking references, assessing affordability, and preparing leasing documents.
- Admin Support That Keeps Us Moving: From filing and data entry to setting reminders for inspections, you’ll be the go‑to for keeping our property processes running smoothly.
- Arrears Management: Work closely with Community Managers to investigate and reduce arrears, prepare documentation for recovery, and assist with tribunal applications if required.
- Team & Stakeholder Engagement: Pick up the phone, chase paperwork, and build great relationships with Community Managers and occasionally our residents, many of whom are older Australians.

About You

- You’ve worked in an administrative role previously and understand the importance of accuracy, deadlines, and great communication.
- You bring corporate‑level professionalism and know how to handle sensitive conversations with confidence and maturity.
- You’re empathetic and patient, especially when supporting elderly residents through important transitions.
- You’re proactive and upbeat, thriving in a fast‑paced, team‑oriented environment.
- You’re confident using Microsoft Office. Experience with property systems like JDE is a bonus, but not essential.

Recruitment Process

- Apply via Ingenia’s website (no cover letter needed)
- Phone conversation with Talent Acquisition team
- Interviews
- Receive your offer, and join your team that values your contribution and collaboration

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

To learn more about what it’s like to work with Ingenia, take a look at our LinkedIn page here .

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