[Apply Now] Technical Product Support

2 weeks ago


City Of Kalamunda, Australia Bridgestone Full time

Technical Product Support (Graduate Field Engineer)

Bridestone Mining Solutions Australia (BMSA)is a market leader in the tyre & mining services industry and is renowned for its global reputation for quality products, continuous improvement & cutting-edge application of technology.

OurOTR (Off The Road) Tyresare manufactured specifically to customer requirements selecting fromBMSA’sbroad menu of technical capabilities to create a product with outstanding performance in multiple areas considering environmental, load & operating variables. Bridgestone tyres are supported by a range of products & services including iTrack tyre pressure & temperature monitoring as well as wheel/rim supply & repair.

Our mission:Serving Society with Superior Quality

We seek a recent graduate to fill aTechnicalProduct Support (Field Engineer) position in ourPerth Branch servicing our customers across WA, NT & SA.

The Benefits

Competitive salary & career development within the global Bridgestone business

Fully maintained company vehicle available for private use also

5 days extra leave every year after 2 years of employment

An extra 5 days leave as a one off at each 5 year employment milestone

Health checks / free flu shots

Product discounts on Bridgestone Tyres

Additional benefits & staff discounts

The Role:

Promote Bridgestone OTR tyres, iTrack & BMSA related products/services to existing & potential customers

Work with colleagues to optimise OTR tyre selection & use of iTrack to satisfy customer requirements

Conduct presentations or technical training on OTR tyres or iTrack for customers or BMSA personnel

Troubleshoot technical & operational issues for customers & BMSA personnel

Identify new product & product improvement opportunities for OTR tyres or iTrack

Plan, organise, conduct & summarise field trials of new & current products including tyres or iTrack

Assist the Sales team to monitor & maintain tyre performance guarantees & product warranties

Develop & maintain a database to improve market intelligence

Assist sales personnel in forecasting, planning & strategy of tyre & iTrack sales

Initiate & implement process improvements & automation

About You - Essential

Tertiary qualifications in engineering or similar discipline

Experience or exposure to technical support within OTR tyres or heavy industry

Demonstrated ability to analyze problems, think critically & provide effective solutions

High level data analysis and manipulation skills

Strong commitment to safety of yourself & others

Patience & flexibility for frequent travel (25-40%)

A valid driver’s licence

Current work rights in Australia

About You – Preferred

High level ability in Excel, PowerBI & other analytical tools

Exposure to RAD (Rapid Application Development) methodology, Python coding & other capabilities

Join BMSA and kick start your professional journey within a global icon

#J-18808-Ljbffr


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