Medical Imaging Receptionist

2 days ago

City of Melbourne, Australia Imaging Associates Full time

Overview

Imaging Associates provides a fresh approach to Radiology and is owned by a team of well-respected Radiologists with practices across the Eastern suburbs of Melbourne, Gippsland and Wagga Wagga. We are continuing on our growth journey, with new clinics opening in early 2026 and beyond. As a result, we are seeking a Medical Imaging Receptionist to join the team at our Box Hill clinic and surrounding areas. Committed to providing a premium service to both our patients and referrers, this role is integral to the experience our patients have with us, along with the smooth running of our practice.

What will you be doing?

As the first point of contact, you’ll take great pride in the care and compassion you show to patients, along with the quality of the work you do. By drawing on your professionalism and friendly nature, you’ll put patients at ease, guiding them through their visit to the practice while contributing to the smooth operation of the practice.

Key responsibilities

- Welcoming patients and providing them with information about their appointment
- Managing calls and patient bookings
- Responding to enquiries from patients and referrers
- Managing patient invoicing and receipting

What are we looking for?

To be successful, you will need to have:

- Previous experience as a medical receptionist (general practice or specialist)
- Exceptional customer service skills and communication skills
- Experience working autonomously and part of a team
- Strong attention to detail and commitment to quality outcomes
- Confidence with technology and learning systems
- Flexibility to work at multiple sites (within local vicinity) as required
- Availability to work across a 5-day rotating roster (early and late shifts) that covers the operational hours of 8am to 8pm (Mon to Thu), 8am to 6pm (Fri)

As a valued team member

- Being part of a progressive and growing business
- An experienced, passionate, and supportive team driven by providing quality and excellence in imaging services to our patients
- A tailored induction and genuine focus development to help you progress your career
- A rewarding role and the chance to make a difference in the lives of our patients
- Competitive remuneration

Application

If you believe your skill set matches this opportunity, we’d love to hear from you APPLY NOW

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