▷ Apply in 3 Minutes: Receptionist

Job reference: #18058

Location: Port Macquarie

Work type: Full Time (Permanent)

About us

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

Join Our Team in Port Macquarie – Medical Receptionist & Call Centre Operator

Based at our modern Highfields site

At Lumus Imaging, we’re dedicated to delivering outstanding care and making every patient experience a positive one. We’re now looking for two friendly and motivated team members to join us in Port Macquarie — a Medical Receptionist and a Call Centre Operator.

Whether you’re welcoming patients face-to-face or assisting them over the phone, you’ll be part of a supportive team that values professionalism, compassion, and teamwork.

About the Roles

As the first point of contact for our patients, you’ll play an important part in helping our centres run smoothly.

You’ll:

- Manage appointment bookings and patient enquiries with care and efficiency

- Maintain accurate patient records and handle billing, payments, and banking

- Support our clinical teams to ensure each day flows seamlessly

- Balance multiple priorities in a fast-paced, team‑oriented environment

What We’re Looking For

- Tech‑confident: Quick to learn new systems and troubleshoot as needed

- Organised & adaptable: Able to manage competing tasks while keeping patients supported and informed

- Energetic & proactive: Brings positivity, initiative, and a solutions‑focused mindset

- Career‑driven: Looking for a long‑term opportunity with real growth potential

- Experienced: Previous experience in medical reception, call centre, or healthcare admin is highly regarded

- Team player: Flexible and willing to lend a hand across other sites when required

Benefits and Wellbeing

As part of working for Lumus Imaging, you will have access to a range of benefits including:

- Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most‑loved brands, (from the weekly grocery shop to premium perks like holidays).

- Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.

- Corporate health insurance discounts, banking benefits and novated leasing salary packaging.

- Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e‑learning platform.

- Confidential health and well‑being support through our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio‑cultural background, disability, sexual orientation or gender identity.

How To Apply

Please click the ‘Apply Now’ button to complete the pre‑screening questions and submit your application.

If you would like further details please email us at:

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