
Process Improvement Manager | Drive Lasting Change
3 weeks ago
What You’ll Do
- Lead Game-Changing Initiatives – Partner with executives, senior leaders, and SMEs to design and embed new operating models that drive group-wide transformation.
- Turn Ambiguity into Action – Break down big, complex challenges into clear, structured, value-driven solutions.
- Reimagine the Way We Work – Redesign processes with a sharp focus on customer experience, powered by data, insight, and design thinking.
- Influence at the Top – Build credibility, present with impact, and shape decision-making across senior leadership.
- Build Capability – Lift continuous improvement skills across SRG by coaching and enabling leaders with process excellence tools and mindsets.
What You’ll Bring
- 5+ years’ experience in strategic improvement, operational redesign, or transformation.
- Strong background in turning strategy into execution and delivering real outcomes.
- A practical approach to automation – using it to enhance, not disguise, processes.
- Comfort with ambiguity and the ability to create clarity under pressure.
- Confidence influencing senior stakeholders on complex or sensitive topics.
- Hands-on experience leading cross-functional change initiatives.
Bonus Points For…
- Consulting or operations-focused experience.
- Retail or FMCG background.
- Knowledge of back-office/shared services.
- Skills in Lean Six Sigma, Agile, Design Thinking, or Service Design.
- Data fluency with Power BI, Excel, and data-led decision making.
Why Join Us?
- Redesign the Engine, Not Just Tune It – Play a role in shaping how our organisation operates, not just tweaking at the edges.
- Make a Real Impact – Deliver improvements that benefit our teams and customers every day.
- Work Shoulder-to-Shoulder with Leaders – Collaborate directly with senior executives on high-profile, business-critical initiatives.
- Be Part of a Bold, Curious Culture – Bring your ideas, challenge the status quo, and thrive in an environment that values innovation.
Let’s Redefine Work. Together.
If you’re ready to bring your improvement mindset to high-level strategic challenges—and you thrive in fast-paced, evolving environments—we’d love to hear from you.
Apply now and help us build the future of SRG, one smart solution at a time.
Our Culture of Inclusion
At Super Retail Group, we’re proud to be an equal opportunity employer. We value diversity and inclusion and know the strength it brings to our team and customer experience.
#J-18808-Ljbffr
-
Strathpine, Australia Super Retail Group Full time**Work options**: Hybrid **About the Role**: We’re on the hunt for a **Process Improvement Manager** who can bring clarity to complexity and lead high-impact initiatives that align with our group’s strategic goals. This is more than a "process role" - it's about redesigning the way we operate, influencing at the highest levels, and embedding lasting...
-
Process Engineer
3 days ago
Strathpine, Queensland, Australia Fletcher Building Australia Full time $80,000 - $120,000 per year• Proudly partnered with The Smith Family – supporting youth education• Be the face of Iplex's optimisation and growth in manufacturing outcomes in Brisbane• Ongoing training & development to support your career goalsAt Iplex we are committed to a powerful vision – Providing Safe & Secure Water to the World Around Us. We do this by forging...
-
Senior Process Analyst
4 weeks ago
Strathpine, Queensland, Australia Super Retail Group Full timeSuper Retail Group is the proud owner of four iconic brands: Supercheap Auto, rebel, BCF and Macpac, and is one of Australia and New Zealand's largest retailers. The talent of our teams and their passion for providing an experience which inspires and enhances our customers' leisure time drives our culture of innovation and opportunity.About the RoleWe're on...
-
Strathpine, Queensland, Australia Super Retail Group Full timeWhy this role matters… As a Change & Communications Manager, you'll play a pivotal role. You'll connect strategy to people, ensuring our teams feel informed, inspired, and supported every step of the way. In this role, you'll:- Lead the development of strategic change and communication plans that drive adoption, capability, and readiness.- Partner with...
-
Strathpine, Queensland, Australia Super Retail Group Full timeWhy this role matters… As a Change & Communications Manager, you'll play a pivotal role. You'll connect strategy to people, ensuring our teams feel informed, inspired, and supported every step of the way. In this role, you'll:Lead the development of strategic change and communication plans that drive adoption, capability, and readiness.Partner with leaders...
-
Strathpine, Australia Super Retail Group Full timeWhy this role matters… As a Change & Communications Manager, you’ll play a pivotal role. You'll connect strategy to people, ensuring our teams feel informed, inspired, and supported every step of the way. In this role, you’ll: - Lead the development of strategic change and communication plans that drive adoption, capability, and readiness. - Partner...
-
Head of Property Management
3 days ago
Strathpine, Australia Super Retail Group Full timeFlexible Work: Enjoy a hybrid role, working from our Strathpine office at least twice per week. - Collaborative Culture: Collaborate closely across the entire Property team and all brands in a supportive and flexible environment. - Career Growth: Opportunities for professional development and career advancement. **About Us** Super Retail Group (SRG) is a...
-
Operations Trading Manager
5 days ago
Strathpine, Australia Coles Supermarkets Full timeFrom small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. ***: **About the role**: Reporting to the...
-
Rostering Manager
3 days ago
Strathpine, Australia Help Along Pty Ltd Full time**Rostering Manager - Lead our Growing Team** Ready to step up your scheduling career while making a real difference in people's lives? At HelpAlong Pty Ltd, we're on a mission to empower individuals with disabilities to achieve their goals and live life to the fullest. As one of Queensland's fastest-growing NDIS providers, we're looking for a Rostering...
-
State Manager
7 days ago
Strathpine, Australia ONCALL Group Australia Full timeUnit 2, 401 Gympie Road, Strathpine, QLD, Australia, 4500- Full time**ONCALL Group Australia is a leading service provider in the Disability, and Child, Youth and Family sectors. We are people focused, driven by strong values, and work to deliver excellence in client focused support.** Reporting to the Chief Operating Officer (COO) and collaborating with...