ECommerce Manager

Join us at All Things Golden, and be a pivotal part of our journey as we continue to expand both domestically and internationally. We are a thriving omni-channel fashion brand, and we are on the brink of an exciting new chapter With a talented and passionate team of 20, we’ve built an incredible culture that values work-life balance and personal fulfilment, whilst maintaining a commitment to slow fashion and the creation of exceptionally good clothes.

We are seeking a dynamic and commercially minded eCommerce Manager to take ownership of our online store and drive digital growth across global markets. This is a hands‑on role with real influence; you’ll be leading the eCommerce strategy, rolling up your sleeves in execution, and delivering measurable results in a fast‑paced fashion environment.

ROLE PURPOSE

As our eCommerce Manager, you’ll be responsible for driving the performance, optimisation, and growth of our online store. Working closely with the senior leadership team on the eCommerce strategy and P&L, you’ll use data and insight to deliver on revenue targets, maximise sales, and enhance customer engagement. With the support of a small but high‑impact eCommerce team, you’ll lead the website roadmap and tech stack in collaboration with our external agencies, placing you at the centre of ATG’s digital success.

This role is best suited for someone highly analytical, technical, and customer‑centric, who can balance effective team leadership with hands‑on execution to drive sales and optimise performance.

This role isn’t just about managing a website,it’s about shaping the digital heartbeat of our brand. You’ll ensure every touchpoint builds customer connection, drives revenue, and honours A.T.G’s commitment to creativity, innovation, and attention to detail.

KEY RESPONSIBILITIES

- eCommerce Strategy & Website Management. Lead and execute the eCommerce strategy to deliver revenue growth and customer engagement, while driving personalisation, SEO performance, and ensuring ATG stays competitive in a fast‑moving fashion landscape.

- Website Development & Tech Stack. Own the website roadmap and tech stack, collaborating with external partners to deliver new functionality, seamless integrations, and an industry‑leading customer experience.

- Reporting & Analytics. Use Shopify, GA4, and other tools to track KPIs and generate insights, building a test‑and‑learn culture that turns data into measurable commercial improvements.

- User Experience & CRO. Continuously optimise the customer journey through UX audits, A/B testing, and customer feedback, ensuring every interaction builds connection and conversion.

- Team Leadership. Mentor and empower a small but impactful eCommerce team, setting clear priorities, providing feedback, and fostering a high‑performance culture.

- Vendor & Partner Management. Manage relationships with agencies, vendors, and technology partners, negotiating effectively and introducing new solutions that enhance growth and efficiency.

- Team Collaboration. Act as a key connector across the business, working with marketing, product, operations, and retail to deliver campaigns, product launches, and a seamless omni‑channel experience.

QUALITIES WE LOVE FOR THIS ROLE

- Commercial Mindset. You have a strong grasp of revenue drivers, profit margins, and business KPIs, with the ability to make smart decisions that directly influence growth. You’re focused on optimising the customer journey through CRO, UX, and personalisation to drive sales and maximise ROI — always with an eye to sustainable growth.

- Data‑Driven & Analytical. You’re comfortable diving into complex data sets and turning insights into commercial actions, using numbers to guide decisions that enhance performance while keeping the customer at the centre of everything.

- Tech Savvy. You bring hands‑on experience with Shopify Plus, Klaviyo, and Google products such as GA4, with the confidence to manage integrations and troubleshoot issues. You’re curious about new technology, eager to test what’s next, and take pride in owning the tools that shape our digital future.

- Web Development Leadership. You’ve led website roadmaps and delivered meaningful improvements by collaborating with agencies and cross‑functional teams. You understand how to balance innovation with practicality to create a best‑in‑class shopping experience.

- Collaborative Leader. You lead with positivity and clarity, inspiring your team while building strong partnerships across marketing, product, operations, and retail. You’ll thrive in ATG’s open, supportive culture, where collaboration is a core value.

- Keen to Learn & Grow. You’re open to feedback, hungry to upskill, and energised by opportunities to take on more ownership as we expand globally. You’ll value ATG’s focus on work‑life balance, slow fashion, and building a career that’s both impactful and personally fulfilling.

PERKS

- Generous Discounts. 50% staff discount on all A.T.G pieces, plus 20% off for family and friends.

- Wellbeing & Balance. Enjoy paid birthday leave, weekly pay, and an annual wellness reimbursement to support your health and lifestyle.

- Growth & Development. Access personal and professional learning opportunities, with a clear path for career progression as we continue to expand.

A Small Team, Big Impact – Join a close‑knit, passionate group where your work is valued, your ideas are heard, and your contributions directly shape the future of a growing fashion brand.

HOW TO APPLY

If this is you, we look forward to you applying with your CV and cover letter via email to ecommerce@allthingsgolden.com.au.

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