Field Consultant

5 days ago

Adelaide, South Australia SIRVA Pty Ltd Full time $60,000 - $120,000 per year

We are currently looking for a Field Consultant to support our team across Australia.

General details:

  • Employed on a case-by-case.
  • Engaged by a "file manager" – working closely with this contact, reporting updates and copying this contact into communication.
  • Contact with the assignee is expected within 24 hrs. of receipt and any assignee emails.

Scope of work:

  • To be the face-to-face contact with assignees moving into Adelaide.
  • Provide guidance and advice on specifics in Adelaide.
  • Liaise with schools if required to arrange viewings/enrolment.

  • Liaise with real estate agents to:

  • Book viewings

  • Source properties that haven't been listed or have been listed that meet the preferences of a given employee
  • Follow up on applications.
  • Negotiate lease terms (if applicable).
  • Collect assignees and take to school or rental viewings (in line with approved services)

  • Advise on required documents, standard Adelaide practices/nuances, etc.

  • Be the main point of contact for any city specific knowledge for queries for your assignees

  • Flag potential issues/escalations to the file manager immediately and provide a pro-active solution to try to avoid
  • Ensure any state specific laws/nuances are made clear to assignees
  • Capture key milestones via email (copy in the file manager).
  • Provide itineraries to the file manager within 24 hrs. of any face-to-face assistance.
  • Send timesheet and completion report at the completion of assistance.

Pay:

  • Payment is made on an hourly, case-by-case basis.
  • Hours will be confirmed when sharing the details of the job.
  • You will receive an hourly rate + an hourly expense fee
  • SIRVA doesn't do reimbursements of tolls/parking, etc. This is absorbed by the expense fee.

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