ServiceNow ITSM Lead Developer

3 weeks ago

Melbourne, Australia FinXL Full time

Overview

ServiceNow ITSM Lead Developer — Melbourne and Work from home - hybrid • 12 Months + contract

Sydney location available also

FinXL by Randstad Digital focuses on accelerating client's digital, infrastructure and AI transformation journeys by providing specialised skills, managed programs, and strategic consulting across various industries.

We solve complex technological and business challenges with highly talented people.

We are seeking a motivated ServiceNow ITSM Lead Developer to uplift the ServiceNow instance and asset management at a large consultancy.

Qualifications

- Experience as a ServiceNow Lead Developer

- Experience developing existing ServiceNow Cloud instances, including partner integrations, to raise CMDB maturity

- Experience facilitating improvements - including data input processes, data quality & other asset-related features.

- Experience developing customised Asset Register Forms & Reports.

- Experience providing technical support for ServiceNow cloud instances.

- Experience documenting all technical designs, specifications, and knowledge transfer materials.

- Experience in ServiceNow modules, features and licensing options

- Experience in proficiency with scripting and data cleansing activities

- Experience managing ServiceNow upgrades and system administration tasks.

- Experience in ITIL processes and ITSM best practices.

- Strong SQL/database skills for reporting, integrations and troubleshooting.

- Experience in cloud platforms - AWS, Azure, or GCP and automation- terraform, Ansible

- The candidate will hold ServiceNow certifications such as - CSA, CIS-ITSM, CAD

- Experience with ServiceNow Discovery, Service Mapping, and CMDB best practices

- Experience with DevOps pipelines and CI/CD integration with ServiceNow.

- Experience with REST/SOAP APIs, web services, and integration platforms.

- Experience to ITOM modules - Event Management, Orchestration, Cloud Management

- Experience developing, configuring, and maintaining ServiceNow platforms, including partner integrations.

- Experience in leveraging adjacent data sources and cloud automation skills to streamline integrations, optimize work flows and support digital transformation initiatives.

Why Join FinXL?

- Opportunities for growth and career advancement.

- Exposure to cutting-edge projects in the tech industry.

- Flexible work arrangements including hybrid on-site and work from home

Next Steps

If you would like to apply to this fantastic opportunity please apply on-line or call Jackie Gibbons on 0432 268 298.

Code: S12

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