Lead Consultant

1 week ago

Melbourne, Australia Manpower Australia Full time

Overview

We are seeking a highly skilled Lead Consultant - ServiceNow to play a pivotal role in a greenfield ServiceNow implementation. This position focuses on delivering technical architecture, ITSM modules, IT Operations Management (ITOM), and enterprise integrations, ensuring a robust and scalable platform for a leading enterprise environment.

This opportunity is an initial 6 month contract paying $510 per day plus super.

Key Responsibilities

- Design and deliver the technical architecture for a new ServiceNow platform.
- Implement ITSM modules, including Incident, Change, Problem, Release, Knowledge, and CSDM data model.
- Lead ITOM Event Management delivery and ensure platform readiness.
- Develop and integrate ServiceNow with enterprise systems, including Azure AD and SAP.
- Apply ServiceNow's Now Create methodology to govern technical delivery, stakeholder alignment, and process design.
- Oversee service transition and handover to operations teams, ensuring smooth production readiness.

Skills & Experience

- 10+ years' experience in ServiceNow development and architecture.
- Proven expertise in ITOM, ITSM, and large-scale ServiceNow implementations.
- Strong background in technical design, security architecture, and platform hardening.
- Hands-on development experience as an Integration Developer and ITSM Developer.
- Excellent communication and stakeholder management skills to support governance and alignment.
- Experience delivering ServiceNow projects in financial services or large enterprise settings.
- Broader exposure to IT infrastructure and enterprise integration projects.

If the above looks of interest please make an application and Manpower will be in contact with you.

Rowan Mollison
Senior Consultant, Experis

Diversity statements: ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview. Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - privacy policy

Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

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