Customer Service Representative

About the role

Bunge is seeking a proactive and customer-focused professional to join our Commercial Relations team as a Customer Service Representative. In this role, you will play a key part in managing third-party client relationships, ensuring the smooth administration of client accounts, and contributing to our ongoing commitment to safety, compliance, and customer service excellence.

This is an exciting opportunity to apply your strong communication, problem-solving, and organisational skills within a fast-paced and collaborative team environment.

Duties

- Administer and maintain client accounts including set up, closure and documentation
- Act as a subject matter expert for Bunge systems and provide front-line support for client queries
- Work closely with clients to ensure compliance with shipping and contractual requirements
- Coordinate with internal teams and clients on stock management, allocations and inventory
- Produce and distribute regular reports such as third-party transport plans, allocation reports, and reconciliations
- Maintain accurate customer data in CRM and prepare end-of-year reconciliation reports
- Participate in client visits and contribute to continuous improvement initiatives
- Assist other teams in the supply chain and shipping functions as needed

About you

- Excellent communication and stakeholder engagement skills, with the ability to work effectively across all levels of the business
- Strong customer service focus, including the ability to handle complaints professionally and in line with company values
- Proven ability to build and maintain strong working relationships
- High attention to detail and commitment to accuracy
- Strong organisational skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Effective problem-solving and negotiation skills
- Confidence using technology and systems to support reporting and client services
- Knowledge of the grain industry is desirable but not essential

Please note due to the nature of the industry some out of hours work may be required.

About us

Bunge is a premier agribusiness solutions company. With our agile workforce, enhanced global footprint, increased access to key markets and diversified agriculture network covering all major crops, Bunge is able to manage seasonal cycles, weather and other risks, better connecting growers to consumers to deliver essential food, feed and fuel to the world.

On 2 July, Bunge successfully completed its combination with Viterra. Going forward, our business will operate as Bunge and transition to the brand over the coming months.

By joining Bunge, you will enjoy a varied and rewarding career where your contributions make a real impact in supporting growers and the communities we operate in.

When you join Bunge, you’re not just starting a new job– you’re building a rewarding career with a global leader. We offer a supportive work culture that values respect, teamwork, and development. As part of the Bunge family, you’ll also enjoy a range of benefits, including:

- Training and development which is offered to all employees to enable multi-skilling within the workforce
- Employee assistance program – access to confidential and free support
- Corporate health insurance funds, financial services, and computer offers
- Novated leasing
- Birthday leave
- Years of service recognition
- Rigorous safety practices
- Gender-inclusive paid parental leave
- A supportive environment which prioritises respect and teamwork

How to apply

To apply for the position please click on ‘Apply’ at the bottom of the page or for further information please contact HR and Training Business Partner, Maria Valiff on 08 8304 5042.

Please note we are not accepting recruitment agency applications at this time.

We will be conducting interviews as we receive applications. Please note that we reserve the right to close the advertisement early should a suitable candidate be identified prior to the advertised closing date.

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