Customer Service Representative

BlueScope Novar Gardens, South Australia, Australia

Customer Service Representative

BlueScope Novar Gardens, South Australia, Australia

16 hours ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Fielders business in our Novar Gardens team as a Customer Service Representative. With a proud history starting in Adelaide, today Fielders manufactures and markets steel building products across Australia. We deliver customer-inspired outcomes that support architects, engineers, builders, installers and property owners in creating their vision.

Our supportive, customer-focused team at Fielders has a passion for service and team interaction, they represent the face of the business. In this role, you will bring your experience and willingness to learn in order to support the team. You will interact and manage internal and external customer enquiries and relationships; either in person, through phone calls or through emails. As a self-motivated, quick thinker, you quickly adapt and can juggle more than one task at any given time.

This is a Monday to Friday, day shift opportunity.

What Will You Do?

This role will offer variety and scope for an enthusiastic team player who enjoys the full spectrum of a busy workplace. In addition to general sales and customer service duties, you'll be responsible for the following:

• interact with customers, and manage those relationships and enquiries either face to face, via phone and/or email
• collaborating with internal stakeholders including marketing, warehouse and sales departments to ensure customer expectations and requirements are met - including product specifications, special packaging, and delivery timetable
• prepare and follow up on customer quotes, whilst supporting our sales teams and branches across Australia
• providing internal support and regular feedback to our sales teams with customer and competitor information
• resolve issues and seek ways to improve the customer's experience
• ensure that tasks are completed in a timely manner and systems updated accordingly

More About You

You will enjoy working in a team environment and bring:

• excellent communication, negotiation and interpersonal skills
• a strong customer focus with the ability to resolve issues effectively and efficiently
• the ability to pick up new and custom IT systems quickly
• a proactive approach in building constructive and effective relationships
• a high attention to detail and ability to complete multiple tasks simultaneously
• a commitment to your own safety and well-being while caring for others

What's in it For You

• Ongoing trainings
• Employee benefits with discounts on health and wellbeing products and services
• Team lunches
• Team building activities
• Employee Assistance Program

Come and discover us at

Together we can make a world of difference.

Seniority level

• Seniority levelAssociate

Employment type

• Employment typeFull-time

Job function

• Job functionCustomer Service
• IndustriesAccounting

Referrals increase your chances of interviewing at BlueScope by 2x

Get notified about new Customer Service Representative jobs in Novar Gardens, South Australia, Australia.

Adelaide, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 1 day ago

Adelaide, South Australia, Australia 2 weeks ago

Port Adelaide, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 1 month ago

Adelaide, South Australia, Australia 2 days ago

Adelaide, South Australia, Australia 3 months ago

Thebarton, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 2 years ago

Adelaide, South Australia, Australia 2 days ago

Adelaide, South Australia, Australia 4 hours ago

Adelaide, South Australia, Australia 3 hours ago

Adelaide, South Australia, Australia 1 week ago

Bedford Park, South Australia, Australia 6 days ago

Athol Park, South Australia, Australia 1 day ago

Mile End, South Australia, Australia 2 months ago

Adelaide Airport, South Australia, Australia 3 days ago

Malvern, South Australia, Australia 1 month ago

Adelaide, South Australia, Australia 5 months ago

South Plympton, South Australia, Australia 2 days ago

Adelaide, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 3 days ago

Support Officer | Third Party Documentation | Any Location

Adelaide, South Australia, Australia 3 days ago

Mile End, South Australia, Australia 4 months ago

Adelaide Airport, South Australia, Australia 1 day ago

Adelaide, South Australia, Australia 2 weeks ago

Parkside, South Australia, Australia 1 day ago

Adelaide, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 1 day ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---