Billing Analyst

2 days ago

City of Melbourne, Australia Access Telehealth Full time

Access Telehealth is a fast-growing scale-up at the forefront of the telehealth sector, delivering innovative healthcare solutions nationwide. We are seeking a Senior Billing Analyst to join our team and play a key role in ensuring accurate, timely, and compliant billing.

Work for a leader in telehealth during an exciting time of growth and change

Access Telehealth is expanding rapidly, and we’re looking for a Senior Billing Analyst to join our Access Aged Care division. This role is vital in ensuring accuracy, compliance, and efficiency across our billing operations, directly supporting the care of Australia’s regional and ageing population.

What you’ll do

- Manage billing for aged care resident medical consults
- Ensure compliance with Medicare guidelines and industry standards
- Track and manage outstanding consults, including liaising with GPs and Specialists
- Investigate and resolve customer billing queries
- Maintain accurate billing documentation and records
- Audit data for accuracy and compliance
- Drive process redesign and improvement as the business grows

What we’re looking for

- Minimum 3 year/'s experience in billing, finance, or healthcare administration
- Intermediate to advanced Excel skills
- Experience with Microsoft Access will be highly regarded
- Confidence working with Helix and other platforms (including our in-house systems)
- A natural problem solver with a curious, investigative mindset
- Excellent communication skills for working with doctors, specialists, and internal stakeholders
- Highly organised with strong time management and attention to detail
- Comfortable working autonomously and taking ownership of outcomes

Why join us?

- Play a critical role in shaping billing processes during a time of exciting growth
- Supportive, invested manager and inclusive, diverse company culture
- Be part of meaningful work improving access to healthcare for regional and older Australians
- Based on site at our newly renovated Heatherton office, with a great workplace environment (and amazing kitchen)

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