Maintenance Service Coordinator

4 weeks ago

City of Brisbane, Australia UniLodge Australia Pty Full time

Call out for a hands‑on property professional to join our HIVE Kelvin Grove team as a Maintenance Service Coordinator

17th October, 2025

- Attractive salary + employee perks – enjoy a role that rewards your contribution

- Monday to Friday 8:30am – 5pm

- Must be available for rostered Saturdays during June/July and Jan/Feb intake periods.

About the Role

Manage end‑to‑end maintenance operations by coordinating repairs, overseeing contractor performance, and ensuring high‑quality outcomes. As Maintenance Service Coordinator, you will also lead routine, entry, and exit inspections, further contributing to proactive maintenance planning.

Working closely with Virtual Assistants, you’ll triage tenant requests via Bricks + Agent, maintain accurate records in Property Tree, and deliver clear, professional communication to residents, contractors, and owners alike.

Key Responsibilities include:

- Manage maintenance requests with timely responses and clear communication

- Conduct routine, entry & exit inspections across residential and rooming properties

- Coordinate contractors and ensure high‑quality, cost‑effective outcomes

- Maintain accurate records in Property Tree and internal systems

- Liaise with tenants in relation to maintenance only and internal teams to ensure smooth service delivery

Skills & Experience:

- Unrestricted Work Rights in Australia.

- Minimum 1 years of experience in the Real Estate Industry (ideal for those ready to step into a junior property management role).

- Tech‑savvy and confident with property management systems – experience with Property Tree highly regarded

- Excellent communication skills with the ability to engage effectively with tenants, contractors and internal teams

- Proven ability to meet KPIs – across maintenance coordination, inspections, and reporting.

Benefits:

- Inclusive Culture – Collaborate with a diverse and engaging team

- Voice Your Opinions – Share feedback in annual surveys and connect on Viva Engage

- Company‑funded Flu Vaccinations – we’ve got your back during flu season

- General Referral Bonuses - Up to $1,000 AUD for successful referrals

- Travel Perks – Access exclusive rates at Essence Hotels & Apartments

Why the UniLodge Living Group:

At Hive, we don’t just provide student accommodation – we create vibrant, well‑connected communities that make student life easier, safer, and more enjoyable. Located just minutes from QUT Kelvin Grove, our fully furnished, purpose‑built properties offer convenience, style, and comfort for students and a dynamic, rewarding work environment for you.

Take the next step in your career with the HIVE Property Group – Kelvin Grove Submit your cover letter and resume today and unlock exciting career growth with uApply For Job

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