Communications Officer

Job Category: Community Services and Development

Make a difference in your community every day

At Centacare, we believe that every day brings an opportunity to make a meaningful impact. Imagine the satisfaction of seeing the difference you make in your clients' lives. That's the experience you will have when you come to work at Centacare.

Our Mission: Action for Impact

We’re committed to empowering every person we serve to reach their full potential and lead fulfilling lives. As a key member of our Strategic & Projects team, you’ll help bring this mission to life—creating a workplace where people feel valued, supported, and inspired.

Your role as a Communications Officer

The Communications Officer is responsible for planning, developing, and delivering communications across the organisation. This role works collaboratively with staff across all programs to gather information and stories and then shares these through various channels to promote the impact of Centacare NENW in the community. This is a hands-on role that manages day-to-day communications activities, including content creation, digital and social media management, collateral development, and reporting on communication outcomes.

About Centacare

Since 2001, Centacare, a Social Services Agency of the Catholic Diocese of Armidale, has been a vital part of the local community. We provide a wide range of social welfare services to support individuals, families, and the broader community. As a Catholic agency, we welcome everyone, regardless of religion, circumstance, ethnicity, economic situation, age, gender, or ability.

Our values – Dignity | Solidarity | Subsidiarity | Common Good - are the foundation of our work and shape the way we consistently deliver our programs.

About You

You’re a natural storyteller with excellent writing and editing skills. You bring creativity, attention to detail and strong digital know-how, with experience managing social media and content for diverse audiences. You thrive in a collaborative environment, balancing multiple projects while keeping an eye on impact and outcomes.

Job Description

What you’ll bring

We’re looking for a talented Communications Officer to help bring our story to life and strengthen our connection with the community. This is an exciting opportunity to use your creativity and communication skills to make a real impact in a values-driven organisation.

In this role, you will:

- Create, edit and share content that highlights our programs and impact across multiple channels — website, social media, newsletters, reports and print.
- Manage our social media platforms and website, ensuring accuracy, timeliness and strong audience engagement.
- Support internal communications so staff feel informed and connected across programs.
- Coordinate the production of marketing and communication materials, ensuring consistency and brand alignment.
- Assist with drafting media releases and liaising with media outlets.
- Monitor, track and report on communications performance, providing insights for improvement.

We are committed to the organisation’s growth and to our team members well-being. Here’s what you can look forward to:

- Tax-free salary packaging - up to $18,500 for general living and entertainment expenses increasing your take-home pay.
- Support Growth & Transformation – Work in a dynamic environment undergoing positive change, where you can drive meaningful HR and workplace initiatives.
- Flexible & Inclusive Workplace – Join a supportive team that values collaboration, innovation, and professional development.

Desired Skills and Experience

To be successful in this role, you will have:

- Qualifications in communications, marketing, media or a related field.
- Strong writing, editing and verbal communication skills with the ability to tailor content to diverse audiences.
- Ability to build relationships across programs and work collaboratively to gather and share information.
- Proficiency with digital communication tools (e.g. Canva).
- Experience in event promotion, coordination or community engagement campaigns.
- Demonstrated experience in content creation across digital and print channels.
- Experience managing organisational social media platforms and websites.
- Understanding of project management tools and their application to communication projects.
- Experience with analytics and reporting tools to measure communication effectiveness.

Would you like to find out more or apply

To apply for this position please click on the below apply link.

Only applicants that submit the following will be considered:

- A covering letter
- A statement of claim addressing how you meet the above Essential Criteria and
- Your resume

For more information or role related queries please contact the P&C Team at hr@centacarenenw.com.au

Closing date for applications : 4pm, Friday 10 th October 2025

Centacare has clear standards of conduct in place to ensure the safety and wellbeing of children and vulnerable adults. To uphold these standards, all individuals who will have direct and ongoing contact with children, young people, or adults-at-risk are required to undergo employment screening checks inclusive of a Working with Children Check, National Criminal History Check and/or a National Disability Worker Screening Check.

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