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Development Support Officer

Location: Tamworth, NSW

THE OPPORTUNITY

Supporting the Planning, Building and Development Engineering Teams

- Join a dynamic & multidisciplinary team

- Support growth and development of the community

- Provide high level support & operational efficiency

COULD THIS BE YOU?

As a Development Support Officer, you/'ll play a pivotal role in supporting the Planning, Building, and Development Engineering teams through a broad range of administrative and technical tasks. Your work will directly contribute to the smooth operation of development-related services, delivering a high standard of customer support, and helping implement system improvements to enhance our e-Planning solutions.

The Development Support Officer is responsible for:

- The delivery of professional and courteous customer service to external clients in relation to planning, building, engineering, and property matters, in consultation with technical officers.

- Support internal teams through accurate administration, property information management, and technical assistance.

- Contribute to the ongoing development and implementation of operational efficiencies across the Division.

- Assist in the management of online and electronic services, GIS systems, and development-related transactions.

- Maintain accurate records and help apply relevant legislation, standards, and local policies.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL NEED

Demonstrated capability, typically 3-5 years, in the following areas:

- Applying relevant legislation, codes and standards, including:

- Environmental Planning and Assessment Act, 1979 and Local Government Act 1993

- Building Code of Australia, National Plumbing and Drainage Code

- Road naming and street numbering standards

- Understanding and assisting the Division’s operating environment including property information, electronic and on-line services, geographical information systems and receipt of development related payments

- Delivering exceptional customer service including applying conflict resolution strategies together with identifying, analysing and resolving problems

- Working effectively with others, developing work priorities and applying time management techniques

- Use of Microsoft Office programs

- Monitor and maintain a safe workplace

ESSENTIAL CRITERIA:

- NSW Drivers Licence

- Certificate III in Business Administration or similar

DESIRABLE CRITERIA:

- Basic training in the Building Code of Australia, Environmental Planning and Assessment Act 1979 and Property Information Systems/GIS

INTERESTED? WE LOOK FORWARD TO MEETING YOU

For a confidential discussion, please contact Carolyn Tickle, Development Hub Supervisor, on 02 6767 5558

Salary range: Grade 9 - $1,243.30 - $1,345.40 per week plus 12% superannuation for a 35 hour work week. Salary may be negotiated based on skills, experience and your value to our organisation.

Flexible working arrangements will be considered by mutual agreement and according to operational requirements.

Shortlisted applicants will be required to undertake a Pre-employment Medical Screening including Alcohol & Other Drugs Testing.

Apply Now Applications Close: 11.59pm Thursday, 13 November 2025

WHY IS IT ‘WORTH’ WORKING AT TAMWORTH REGIONAL COUNCIL?

For your LIFESTYLE: More time in your day with flexibility for your passions, family or play

For our COMMUNITY: Help create Tamworth tomorrow, leave your mark on our city.

For your CAREER: Boost your career, the sky is the limit.

For BELONGING: Join a family that values team spirit and genuinely cares about your wellbeing.

Our values guide our culture, shape how we work, and define what we stand for as an organisation – Tamworth Regional Council

A GREAT PLACE TO LIVE AND WORK

Tamworth Regional Council proudly sits on Kamilaroi Country, the traditional lands of the Gomeroi people, with a large diverse workplace culture with over 650 employees who are proud to service our community.

The Tamworth region is home to over 60,000 people and is a thriving economic and cultural hub in the North West of NSW. Our recently adopted plan for the future of the region, ‘Blueprint 100’, drives strategic vision for growth as a region, as we plan for how the city and the region will sustainably accommodate a population of 100,000 people.

Our people strive to build an excellent organisational culture, valuing teamwork, equity, accountability, customer orientation and health and safety while embracing the drive for excellence, innovation and respect.

ABOUT OUR REGION

The Tamworth Regional is a fabulous place to call home, including the vibrant regional city of Tamworth along with the towns of Manilla, Barraba, Nundle and Kootingal, plus 17 hamlets, villages and rural areas. Located just 4 hours’ drive (or a direct flight) to Sydney and other coastal locations, Tamworth is a central hub and a place to enjoy all year round.

Tamworth offers an enviable lifestyle with all the conveniences and services you’d expect from a larger city, balanced with a relaxed pace of life and opportunities to enjoy nature, making it a great place to raise a family, build long-term professional goals and friendships.

Tamworth is the capital of the North West region and is home to major health and education centres, affordable housing options, and a robust local economy with a strong community of clubs and activities.

Tamworth Regional Council is an Equal Employment Opportunity Employer committed to supporting a diverse, respectful, safe and inclusive workplace. We encourage applications from all backgrounds and ages including Aboriginal and Torres Strait Islander, LGBTIQA+, people with disabilities and other diversity groups. If you require additional support or any reasonable adjustments during the recruitment process, please let us know during the application process.

Council is committed to promoting the care, protection and safeguarding of children. To learn more about our Commitment to Child Safety Statement and screening processes, click the link below.

https://shorturl.at/npAF6

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