
▷ (Urgent Search) Call Centre Operator
4 weeks ago
We are seeking proactive and customer-focused Call Centre Operators for a 5 months contract supporting an important government initiative. Your primary responsibility will be responding to enquiries from the public via phone, email, web forms, fax, and mail. Hours ranging from 25 to 40 per week, depending on operational needs.
Key Responsibilities
- Deliver responsive and professional customer service across multiple communication channels.
- Assess and triage enquiries efficiently.
- Identify and escalate complex enquiries to relevant internal teams.
- Provide administrative support as required.
- Maintain accurate records and follow established procedures and guidelines.
What We’re Looking For
We’re seeking individuals who:
- Have strong communication skills and a customer-first mindset.
- Are proactive problem-solvers with excellent attention to detail.
- Can work collaboratively in a team environment while managing individual tasks effectively.
- Are comfortable using technology and following structured processes.
- Must be available to work between November 2025 to March 2026.
- Must be an Australian citizen (eligibility requirement).
Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Sofia Moran on 03 8628 2104 for a confidential discussion.
About the job
- Contract Type: Temporary
- Specialism: Government
- Focus: Service Delivery – Customer Advice and Support
- Industry: Public Sector and Government
- Salary: AUD 43 - AUD 47 per hour + superannuation
- Workplace Type: On-site
- Experience Level: Associate
- Location: Canberra
#J-18808-Ljbffr
-
Call Centre Operator
3 days ago
Canberra, n Capital Territory, Australia Robert Walters Full time $45,000 - $65,000 per yearWe are seeking proactive and customer-focused Call Centre Operators for a 5 months contract supporting an important government initiative. Your primary responsibility will be responding to enquiries from the public via phone, email, web forms, fax, and mail. Hours ranging from 25 to 40 per week, depending on operational needs.Key ResponsibilitiesDeliver...
-
Call Centre Agent
3 days ago
Canberra, n Capital Territory, Australia Manpower Australia Full time $40,000 - $60,000 per yearCall Centre OperatorWe are hiring up to 4 Call Centre Operators to support the upcoming release of the SMS SenderID Register, a new government initiative.We are seeking proactive and customer-focused individuals to join the Customer Service team. This role is central to delivering high-quality service to the public and supporting the operations of the...
-
[30/9/2025] Call Centre Agent
2 weeks ago
Canberra, Australia Experis ManpowerGroup Sp. z o.o. Full timeOverview Call Centre Operator We are hiring up to 4 Call Centre Operators to support the upcoming release of the SMS SenderID Register, a new government initiative. We are seeking proactive and customer-focused individuals to join the Customer Service team. This role is central to delivering high-quality service to the public and supporting the operations...
-
Scheduling Officer
4 weeks ago
Canberra, Australia Right at Home Full time- Location: Canberra Southern Suburbs, Australian Capital Territory Are you passionate, organised, detail-loving and looking for an engaging and dynamic role that will challenge and inspire you every single day? Look no further! We are searching for an extraordinary Scheduling Officerto join our commercial home care services in Inner South and Southern...
-
Radio Operator and Call-talker
1 week ago
Canberra, Australia Australian Federal Police (AFP) Full timeEMPLOYMENT TYPE - Ongoing Full time LOCATION - ACT AFP BAND & SALARY - Band 03, $67,208.00 - $78,467.00 JOB REFERENCE NUMBER - 10596 This advertisement is to fill current vacancies and create a merit pool for future ongoing or non-ongoing vacancies arising over the next 12 months. Did you know? Policing for a safer Australia - the world is changing,...
-
▷ (Urgent Search) Data Engineer
4 weeks ago
Canberra, Australia Quality People Full timeOverview Our client URGENTLY requires a Data Engineer for a 4 months + Contract in Canberra. The role of Data Engineer will be responsible for developing Data Products as part of a self-organising team comprising a Product Owner, Data Modelling Lead, two other Data Engineers, Tester/Quality Assurance and Business Analyst focused on a meta data dictionary....
-
Scheduling Officer
1 week ago
Canberra, Australia Right at Home Full timeWelcome to Right at Home’s Job Opportunities The Right at Home Mission and Values Right at Home has a mission to ‘improve the quality of life for those we serve’. We do this by choosing the Right People, to deliver the Right Services with the Right Approach. To continue this unwavering standard of quality care, we look for people who build our...
-
▷ Urgent Search: Export Control Officer
4 weeks ago
Canberra, Australia Quality People Full timeOverview Our client URGENTLY requires an Export Control Officer for a 25 months + Contract in Canberra. The Export Control Officer will develop export control approval application packages such as Third-Party Retransfers and Technical Assistance Agreements. You will also support auditing and record keeping of export controls agreements and would assist the...
-
Call Handler
7 days ago
Canberra, Australia Chandler Macleod Full timeAs one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our government client is seeking to...
-
Contact Centre
2 weeks ago
Canberra, Australia Australian Government - Department of Climate Change, Energy, the Environment and Water Full timeAPS 5 - $81,690 - $89,615 - Portfolio Strategy - Canberra, ACT - The Contact Centre Section is the first point of contact with external stakeholders and assists to resolve their questions. - While the Communication Procurement Team delivers communication procurement advice and support across the department. - The Communication Procurement and Contact Centre...