Scheduling Officer

Welcome to Right at Home’s
Job Opportunities

The Right at Home Mission and Values

Right at Home has a mission to ‘improve the quality of life for those we serve’. We do this by choosing the Right People, to deliver the Right Services with the Right Approach. To continue this unwavering standard of quality care, we look for people who build our culture, who are sensitive and adaptable to clients’ different personalities, cultural backgrounds, and home dynamics, and who align with our values of flexibility, approachability, accountability, collaboration and integrity.

Benefits of Becoming a Right at Home Caregiver

The foundation of becoming a successful Right at Home care worker is a deep passion for people and a commitment to providing high-quality care. In return, Right at Home provides flexibility and work security and a sense of belonging to a local, and national team. Right at Home values and supports your contribution and focuses on your career development with mentoring by experienced nurses and care managers, ongoing training, and continuous support with care manager supervision. Competitive pay, career development, a reward and recognition program and a world class team connection portal called ‘Right About You ’ which includes a wellbeing and discounts program are all part of the advantages of working for Right at Home.

Right About You

Right About You is our new employee communication, recognition, wellbeing, benefits and discounts program. The program connects, recognises and supports Right at Home people wherever and whenever we work. The program brings to life our Values and Culture with the use of eCards to recognise employees and peers doing great work. A key benefit of Right About You is to help our caregivers save money everyday, with discounts at over 400 Australian and international retailers. The best part? ALL of the discount offers can be used in conjunction with any sale prices or promotions offered by the retailer - so our caregivers save even more on things like groceries, petrol, clothing, entertainment, gadgets, appliances, travel and much more

If spending is not their thing, our caregivers click through to our wellbeing portal for tips and tricks on how to maintain a healthy balance in their life. If they are looking for some midweek meal inspiration, needing help winding down at the end of a busy day, or just looking for simple ways to move more, there are loads of videos, recipes, articles, tools and tips to support their physical, financial and mental wellbeing. Or, they click on our news stream to connect and keep up to date with their local office team mates or send them a ‘high five’ for something they did well.

As part of Right at Home’s RightPeople , we have ensured that whatever makes our caregivers tick, Right About You has it covered.

Right at Home is Australia’s leading quality home care provider, caring for seniors, adults living with a disability and adults recovering from a hospital stay. There’s nothing more important than providing care for those in need, and Right at Home offers careers for Certificate III Companion Care Level Caregivers right through to Registered Nurses who provide complex medical support to our clients.

In these trying times, we want to help and support you and your career. We want to provide you with the opportunity to serve a community who needs you right now. Right at Home stands prepared to equip you with the right training and support so you can help our most vulnerable community members, making a real difference to them while growing and thriving as a person. As a Right at Home caregiver, our mission of ‘improving the quality of life for those we serve’ becomes your mission, too.

Search and Apply Now

If our values align with yours, and you would like to experience the benefits of working for Right at Home, don’t waste another moment. Search for a job near you by clicking on the search button below. You can search by state, by selecting a Right at Home Office near you, or by selecting a job category.

Search Current Positions

- Location: Canberra Southern Suburbs, Australian Capital Territory

Are you passionate, organised, detail-loving and looking for an engaging and dynamic role that will challenge and inspire you every single day? Look no further We are searching for an extraordinary Scheduling Officerto join our commercial home care services in Inner South and Southern suburbs of Canberra.

You will be at the heart of our home care service, using your organisational skills and problem-solving mindset to keep everything running smoothly. This position offers you the opportunity to shine in administration and coordination while opening doors to a thriving career, with prospects for future growth.

The Roster Officer will be responsible for:

Building strong connections with staff and clients through excellent communication

Creating, maintaining, and adjusting rosters to ensure the right staff are matched with the right clients

Responding promptly to calls, emails, and roster changes, such as cancellations, no-shows, or urgent shift coverage requests, with efficiency and professionalism

Monitoring staff availability and ensuring all shifts are filled in a timely manner

Maintaining accurate records of staff schedules, changes, and updates

Re-organising priorities quickly to meet the needs of a fast-paced environment

Supporting clients and staff by ensuring continuity and reliability of service

Assisting the team with general administrative tasks to keep operations running smoothly

Promoting Right at Home’s values and services when engaging with staff, clients, and community contacts

Thriving in a role where every day is different, and flexibility is key

Qualifications

- Ability to work with a strong sense of urgency while maintaining attention to detail and quality.
- Excellent time management and the ability to prioritise urgent and competing demands effectively.
- Strong verbal and written communication to coordinate with multiple stakeholders under pressure.
- Proactive, solution-focused mindset with resilience to manage stressful situations calmly and effectively.
- Commitment to client-centred support and a collaborative approach to team-based service delivery.

Preferred Skills

- Sound knowledge of relevant award conditions and rostering compliance requirements.
- Proficiency in Workforce Management Software (e.g. Visual Care, Xero, or similar)

#J-18808-Ljbffr