Payment Claims Processing Officer

Join our client in their central Perth location on a 6 month contract, flexible WFH opportunities and with a competitive hourly rate

Our client is a major energy provider focused on delivering sustainable and reliable power solutions across Western Australia. They are committed to innovation, safety, and continuous improvement across all operations.

About the Role
We are seeking a Payment Claims Processing Officer on behalf of our client for a 6-month contract, commencing mid-October. This role is ideal for detail-oriented data administrators with experience in finance, refunds processing, and SAP. You will form part of a newly established team, responsible for the accurate and timely processing of customer payment claims, with supervision and escalation support provided.

Key Responsibilities

- Review and process customer payment claims from daily task lists
- Validate claim details against records and policy guidelines
- Enter data accurately into claims management systems
- Flag discrepancies and escalate complex cases as needed
- Maintain clear documentation for all actions
- Meet daily processing targets and contribute to team performance
- Ensure compliance with financial regulations and confidentiality standards

Skills & Experience Required

- Previous experience in claims processing, data entry, or admin support
- Strong accuracy and attention to detail in repetitive tasks
- Ability to follow workflows and meet deadlines
- Sound written communication and documentation skills
- Understanding of financial transactions and customer service principles
- SAP knowledge (highly desirable)

How to Apply:

Click on the Apply button to submit your application or for more information please contact:

WorkPac Principal Consultant: Georgia Guy on(08) 6462 1147 or Georgia.Guy@workpac.com quoting the below reference number.

Job Reference Number: 7019J202573984

About WorkPac

WorkPac is Australia’s largest privately owned workforce solutions business. We add value to our candidates by providing recruitment, skills and career development opportunities across the Mining, Construction, Healthcare industries and more. Choosing WorkPac is always a Good Move.

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Our recruiters will review your application against our clients needs and may contact you to go through our recruitment process. This may include an interview, reference checks, pre-employment medicals, verification of documents including tickets/licences and right to work in Australia.

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