Sales Development Representative

We are seeking a Sales Development Representative to join our growing team

Melbourne

Full Time

Location: Hybrid x Melbourne

Type: Full-Time

Level: Entry level

Compensation: Base salary $70K - $90K

About Restoke

Restoke is revolutionizing the hospitality industry through our innovative all-in-one management platform. We empower restaurants and bars to boost their profitability through smart team management, real-time food costing, automated inventory control, streamlined purchasing, and comprehensive financial monitoring. Founded in Melbourne and rapidly expanding globally, we're looking for passionate individuals who understand both sales and hospitality from the inside out.

The Opportunity

We’re seeking an enthusiastic Sales Development Representative with a drive for B2B sales and experience in the hospitality industry. Your firsthand knowledge of the challenges hospitality businesses face makes you uniquely equipped to connect with our clients, understand their needs, and advocate for our solutions effectively. If you’re ready to transition into a dynamic sales career and leverage your industry insights, this is the perfect opportunity for you.

Why Join Us?

- Be part of a high-growth startup with global reach
- Work with cutting-edge technology that's making a real difference in the hospitality industry
- Flexible work arrangements with our hybrid office model

What You'll Do

- Qualify and Nurture Leads
- Inbound Leads: Be the first point of contact for inbound leads, engaging with potential customers to understand their needs and ensure they meet our Ideal Customer Profile (ICP).
- Outbound Outreach: Proactively identify and reach out to potential prospects through strategic outbound efforts, initiating conversations to uncover opportunities and introduce them to our solutions.
- Leverage Your Hospitality Experience: Use your knowledge of the hospitality industry to connect authentically with prospects, empathizing with their challenges and building trust.
- Schedule Product Demonstrations: Identify high-potential leads and seamlessly hand them off to Account Executives, ensuring they are fully briefed for impactful demos.
- Pipeline Management: Maintain a steady flow of qualified leads through proactive outreach, including inbound lead engagement and outbound prospecting efforts.
- Collaborate Across Teams: Work closely with Marketing to optimize lead handoff processes and with Customer Success to ensure a smooth transition post-sale.
- Gather Market Insights: Provide valuable feedback to the sales and product teams based on customer conversations to help refine strategies and product offerings.

Who You Are

Required Experience

- B2B sales experience preferable but not required
- At least 2 years of restaurant/hospitality operational experience (FOH, BOH, or management)
- Track record of consistently meeting or exceeding sales quotas
- Strong understanding of restaurant operations, including inventory, labor, and cost management
- Excellent presentation and communication skills
- Preferable with CRM systems and sales automation tools

Ideal Candidates will Also Have

- Resilience: Thrives in a fast-paced environment and handles rejection with a positive attitude.
- Curious mindset: Naturally inquisitive, eager to understand customer pain points and business needs.
- Empathetic: Connects easily with prospects, understanding their challenges and building trust.
- Proactive: Takes initiative in reaching out to leads, managing the pipeline, and seeking solutions.
- Energetic: Brings enthusiasm and passion to conversations, making a strong first impression.
- Adaptable: Quickly adjusts to different customer personas and changes in sales processes.

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