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Scheduling/customer Service

1 month ago

Melbourne, Australia Conquest Personnel Pty Ltd Full time

**Coordinating, Administration, Customer Service and more**

This role would suit someone where Customer Service comes naturally to you. It also offers stability and long-term opportunities with a very **well-known company in the window furnishings industry** in this broad Scheduling and Customer Service role

**The Benefits**:

- Great working environment and team... enjoy going to work
- **Broad role** - be exposed to many different duties which include scheduling, inbound/outbound customer care calls, general administration etc...
- Opportunity to be a part of **rebuilding a customer service team** that is ready to grow again after Covid
- Monday to Friday 9am - 5pm

**The Role**:

- A fast paced Scheduling Coordinator position that will see you excelling in the following duties; inbound/outbound calls to customers/suppliers/installers, scheduling daily installation runs, general administrative work/data entry, contributing ideas to customer service team and management.

**You are**:

- A hardworking and reliable person that is looking to contribute in a team environment and be rewarded in this long-term proposition
- Have had proven **experience in a customer service team** - some **exposure to scheduling** would be preferrable but they are willing to train
- Microsoft Office proficient - u**se Outlook, Excel & Word in this role**:

- A great communicator - this skill is paramount to being succesful in this position
- A positive and patient attitude a must - look at issues or problems as opportunities