Client Engagement Consultant

1 week ago

Melbourne, Australia State Trustees Limited Full time

Footscray or Dandenong, with blended work from home/office arrangement
- Fixed Term until 30 June 2024
- Salary circa $69k plus super
- Applications close 18 February 2024

About the Team
The Client Engagement Team, part of State Trustees' Financial Administration department, includes Client Engagement Consultants who collaborate closely with Senior Consultants and the Team Leader, as well as internal departments and stakeholders. Our core services focus on supporting clients in financial security, legal interest management, and accessing entitled benefits. VCAT has designated these clients for financial affairs administration by State Trustees.
About the Role
As the ‘face of State Trustees' for our Client Engagement Program, you will play a critical role in engaging with our existing clients through;
- Traveling to visit clients in a designated area
- Meeting clients in their private and supported residences.
- Communicating with diverse individuals, utilizing varied communication techniques.
- Collaborating with clients, families, and support workers to achieve positive outcomes for vulnerable clients.
- Achieving challenging yet attainable KPIs to fulfill State Trustees' broader business objectives.

This role is both challenging and highly rewarding, demanding innovative thinking and exceptional problem-solving skills.
Skills and Experience
- Relevant experience in a human services field
- Ability to prepare commercial standard correspondence, reports and recommendations
- Active listening and well-developed professional communication and presentation skills
- Well-developed relationship management skills with the ability to make connections with diverse clients
- Ability to make decisions and communicate with empathy and compassion
- Understanding and experience dealing with clients with a disability and/or difficult or sensitive issues
- Excellent stakeholder engagement skills
- Strong focus on client service delivery excellence
- Proficient in the use of MS Office suite
- Highly motivated self-starter
- A full valid unrestricted Victorian driver's licence

Employee Benefits
Our people's wellbeing is important, and we are proud to offer the following benefits:

- Career development
- Health and well-being programs
- Flexible working conditions
- Education assistance
- Purchased leave
- Employee assistance program
- Reward and recognition program
- Free Will preparation
- Retailer discounts
- Charitable workplace giving
- Employee social club

Most importantly, you will be part of an organisation that works collaboratively to improve the lives of Victorians.
Our Culture
For our clients, our people and the Victorian community, we demonstrate Care, Unity, Passion - we are here, we work together and we bring our best.
How to Apply

  • Client Engagement Consultant

    1 week ago

    Melbourne, Australia State Trustees Limited Full time

    Location: Melbourne | Southern Metropolitan Job type: Full time / 6 Months Organisation: State Trustees Limited **Salary**: $69,324 - $83,205 Occupation: Community Services Reference: VG/FA/1766573EF - **Footscray or Dandenong, with blended work from home/office arrangement**: - **Fixed Term until 30 June 2024**: - **Salary circa $69k plus super**: -...

  • Client Engagement Manager

    2 weeks ago

    Melbourne, Victoria, Australia Talent Web Full time

    About Us: Our client is a leading engineering consultancy specialising in civil engineering design for residential and industrial developments. Their team is committed to delivering innovative, sustainable, and high-quality solutions to their clients. They are currently seeking a dynamic and experienced Client Engagement Manager to join their Melbourne...

  • Client Engagement Executive

    2 weeks ago

    Melbourne, Victoria, Australia Fujitsu Full time

    We are Fujitsu We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. Are you an experienced Client Engagement...

  • Client Engagement Executive

    2 weeks ago

    Melbourne, Victoria, Australia Fujitsu Full time

    About the job Client Engagement Executive - RetailWe are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our...

  • Engagement Consultant

    3 weeks ago

    Melbourne, Australia Insignia Financial Full time

    Engagement Consultant - Max Term Opportunity **The opportunity to join our team** Our Engagement Consultants are here to identify and implement opportunities for our clients and empower them to feel confident in making decisions about their superannuation. This is a phone-based role, but you will have the opportunity to develop various other important...

  • Client Engagement Principle

    4 weeks ago

    Melbourne, Australia Advance Thinking Full time

    Flexibility - Sales/account management for IT delivery roles - Sound understanding of agile We are a high performing boutique consultancy based in Melbourne who are looking to bring on an experienced Client Engagement Principle who is proven in growing our specialisation in IT delivery. The role of Client Engagement Principle is to support our rapid growth...

  • Client Engagement Executive

    2 weeks ago

    Melbourne, Victoria, Australia Fujitsu Full time

    We are Fujitsu We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. Are you an experienced Client Engagement...

  • Client Engagement Manager

    2 months ago

    Melbourne City Centre, Australia HAYS Full time

    Join a highly successful team and use your sales skills to scope out additional opportunities What future do you want to create? At Hays, we believe in being lifelong partners - to our people as well as our customers. The team in Melbourne play a critical role in the engagement, protection and evolution of relationships with our client partners. With a...

  • Engagement Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Insignia Financial Full time

    Engagement Consultant Max Term OpportunityThe opportunity to join our teamOur Engagement Consultants are here to identify and implement opportunities for our clients and empower them to feel confident in making decisions about their superannuation. This is a phone-based role, but you will have the opportunity to develop various other important skills and...

  • Consulting Engagement Manager

    1 month ago

    Melbourne, Australia Oracle Full time

    The Consulting Program Manager will be responsible for trusted, long-lasting customer relationships and ensuring customer satisfaction through delivery. To achieve this, the professional would demonstrate expertise to our clients, be responsible for best-in-class customer engagement through demonstration of superior management consulting skills during...

  • Consulting Engagement Manager

    3 weeks ago

    Melbourne, Australia Oracle Full time

    The Consulting Program Manager will be responsible for trusted, long-lasting customer relationships and ensuring customer satisfaction through delivery. To achieve this, the professional would demonstrate expertise to our clients, be responsible for best-in-class customer engagement through demonstration of superior management consulting skills during...

  • Client Engagement Principle

    2 weeks ago

    Melbourne, Victoria, Australia Advance Thinking Full time

    Flexibility Sales/account management for IT delivery roles Sound understanding of agileWe are a high performing boutique consultancy based in Melbourne who are looking to bring on an experienced Client Engagement Principle who is proven in growing our specialisation in IT delivery.The role of Client Engagement Principle is to support our rapid growth and...

  • Client Engagement Executive

    7 days ago

    Melbourne, Australia Fujitsu Full time

    **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. Are you an experienced Client Engagement...

  • Communications and Engagement Consultant

    2 weeks ago

    Melbourne, Australia Jacobs Engineering Group Inc. Full time

    **Your Impact**: - Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the...

  • Client Engagement Executive

    2 months ago

    Melbourne, Australia Fujitsu Full time

    We are Fujitsu We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. Are you an experienced Client Engagement...

  • Client Engagement Executive

    3 weeks ago

    Melbourne, Australia Fujitsu Full time

    We are Fujitsu We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. Are you an experienced Client Engagement...

  • Manager, Client Engagement

    3 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Manager, Client Engagement | Melbourne CBD | $90,000 base + sales bonus **Your new company** At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless. With over 50 years of business success, we are a brand that opens doors. We have built a reputation...

  • Engagement Manager

    4 weeks ago

    Melbourne, Australia Hatch Full time

    **Requisition ID**:90860 **Job Category**:Consulting **Location**:Melbourne, Victoria, Australia Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work...

  • Engagement Consultant

    7 days ago

    Melbourne, Australia IOOF Holdings Full time

    **Date**:28 Apr 2024**Location**:Melbourne, VIC, AU, 3000 - Sydney, NSW, AU, 2000 - Brisbane, QLD, AU, 4000**Employment Type**:Max Term Full Time- Max Term Opportunity **The opportunity to join our team** Our Engagement Consultants are here to identify and implement opportunities for our clients and empower them to feel confident in making decisions about...

  • Communication and Stakeholder Engagement Consultant

    4 weeks ago

    Melbourne, Australia Aurecon Group Full time

    Want to bring ideas to life? You’re in the right place. We’ve been a leading design, engineering and advisory company for decades. So why choose Aurecon? It really comes down to one, crucial question: what kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything -...