Meeting & Events Manager

4 months ago

Sydney, Australia AccorHotel Full time

**Company Description**
Pullman Quay Grand Sydney Harbour is the embodiment of chic style and sophistication. Perfectly located in Circular Quay, just steps away from the iconic Sydney Opera House, our luxurious 5-star hotel offers apartment-style suites with breathtaking views of the Sydney Harbour Bridge. Our hotel also features HYDE Hacienda Sydney Bar and Q Dining Restaurant, where culinary excellence meets a love for food and beverages.
**Job Description** The Role**
We are seeking a dynamic and results-driven Sales & Events Manager to join our team. Reporting directly to the General Manager, with a dotted line to the Director of Sales & Marketing - HMA Strata, this role focuses on driving revenue growth for the hotel through Meetings & Events business, social events, and weddings. You will be instrumental in managing local hotel accounts, nurturing return guests, and assisting the Portfolio Sales team in seeking new business opportunities.

**Key Responsibilities**
- ** Sales & Conversion**: Collaborate with the Portfolio Sales team to quote and convert Meeting & Events, social events, and weddings, ensuring revenue targets are met.
- ** Strategy Development**: Develop and implement sales strategies in conjunction with the Portfolio Sales team to achieve business goals.
- ** Lead Management**: Follow up on sales leads with an effective trace system to convert potential and lapsed business, and generate monthly sales lead reports for the Portfolio Sales team.
- ** Team Leadership**: Drive and champion the onsite hotel team to exceed Meetings & Events targets, ensuring efficiency and minimizing errors.
- ** Market Analysis**: Monitor regional competitors and advise the Portfolio Sales team on relevant adjustments to current sales strategies.
- ** Loyalty Programs**: Leverage Accor’s loyalty programs, including Accor Live Limitless and ALL Meeting Planner, to enhance performance and drive business.
- ** Event Coordination**: Oversee the planning and execution of client events, ensuring satisfaction and operational excellence.
- ** Reporting & Communication**: Prepare weekly reports detailing upcoming events, and chair the weekly onsite Meetings & Events order meetings.
- ** Hands-On Leadership**: Lead by example with a hands-on approach to setting up, servicing, and packing down events, ensuring the highest standards are met.
- ** Flexibility & Presence**: Be adaptable with working hours to meet business demands and maintain an active presence within the hotel as needed.

**Qualifications** What You Bring**
- Proven experience in sales and events management, ideally within a luxury hotel environment.
- Strong knowledge of the Meetings & Events industry, with a focus on driving revenue growth.
- Excellent communication and leadership skills, with the ability to inspire and manage a team.
- Proficiency in Microsoft Office and knowledge of sales systems, including ANAIS.
- A proactive approach to business development and a commitment to delivering exceptional client experiences.

**Additional Information** What's in it for you?**
- Free carparking, free dry cleaning of uniform, free barista coffee & with hotel discounts of up to 70% off are available worldwide holidays will never be cheaper.
- Accor’s industry-leading training platforms Accor Academy and Typsy, supports your career development with unlimited access to qualifications, practical skills and leadership programs.
- Opportunity to grow and develop your career within an international hotel group with over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of like-minded professionals. Work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

**Our commitment to Inclusion and Diversity**

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

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