Gaming Customer Service Attendant

5 months ago

Blacktown, Australia Workers Lifestyle Group Full time

**Work at one of the largest and most successful venues in Western Sydney**:

- ** Great opportunities for training and development to help grow **your** career within the hospitality industry.**:

- ** Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.**:

- ** Above award rates**

**Blacktown Workers Club (Group) is seeking friendly, experienced, well presented and vibrant Customer Service Professionals who are able to join our team.**

**About the Role....**

Your main focus will be to provide high levels of Customer Service in a fast and efficient manner. This will include, but not limited to, the service of food/drink and attending to gaming machine faults and payouts to our members and guests, in a knowledgeable and professional manner, following the Club’s Guidelines, Policies and Procedures.

**In this role you will be required to**:

- Deliver excellent customer service to our members and guests;
- Attend to gaming machine maintenance and payouts;
- Provide food/drink service to our members and guests upon receiving their order in a prompt ,friendly and professional manner;
- Always be familiar with the Club’s products, offers, procedures and policies; ensuring compliance with the Clubs RSA/RCG policy and any incidents reported accordingly;
- Adhere with all Blacktown Workers Club (Group) workplace policies and procedures;
**Above award wages **

**Casual hourly rates**

Monday - Friday $33.00

Saturday $39.60

Sunday $46.20

**About You...**

**To be successful in this role, you will require the following qualifications, skills & experience**:

- Excellent Communication and interpersonal skills;
- Possess a "Can do" attitude;
- Ability to speak, read and understand clear, concise and fluent English;
- Basic math skills;
- Knowledge of Gaming Machine operations;
- Ability to work in a fast-paced environment;
- Ability to multitask and switch tasks seamlessly;
- Hold a current NSW Responsible Service of Alcohol Certificate (RSA) and Responsible Conduct of Gambling Certificate (RCG) Essential or willing to obtain
- Related training or equivalent combination of education and experience;
- Ability to follow instruction;
- Ability to understand written and verbal instructions;
- Be able to demonstrate an understanding of WH&S policies & procedures;
- Basic knowledge of the gaming machines rules & regulations, including the AML/CTF act.

**How to Apply....**

**APPLY NOW**

**No recruitment agencies please

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