Gaming Customer Service Attendant

1 month ago

Blacktown, Australia Workers Lifestyle Group Full time

**Work at one of the largest and most successful venues in Western Sydney**
- ** Ongoing opportunities for training and development to help grow your career within the hospitality industry.**
- ** Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.**
- ** Above award rates**
- ** Monday - Friday $33.98 p/hr**:

- ** Saturday $ 40.78 p/hr**:

- ** Sunday $ 47.58 p/hr**

**We’re looking for energetic and experienced Gaming Customer Service Attendants to join our friendly and talented team. This role is based primarily at Blacktown Workers and Blacktown Sports Club.**

**About Us....**

By any measure, the story of** Workers Lifestyle Group** is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney’s burgeoning west.

**Benefits**
- Employee Enterprise Agreement
- Free onsite undercover parking
- Uniforms provided
- Staff Christmas Party
- Staff events - Trivia, Paint & Sip, Karaoke
- Employee Assistance Program - up to 6 sessions annually with Access EAP
- 25% staff discount with our food vendors Marlos All Day and Lusso Bistro

**About the Role..**

In this role, your main focus will be to provide excellent customer service to our Members and Guests in a fast and efficient manner.

In this role, your responsibilities will include, but not limited to:

- Building rapport with Members and Guests from diverse backgrounds
- Providing food / drink service to our Members and Guests in a prompt, friendly and professional manner
- Attending to gaming machine maintenance and payouts
- Delivery of great customer service experiences; and
- Maintaining cleanliness of our service areas on the gaming floor.

**Requirements..**
- Previous gaming attendant experience is essential (min 1 year)
- Current NSW RSA, RCG (essential) and Advance RCG (desirable) competency card
- Availability to work a range of shifts including late nights, weekends and Public Holidays
- Ability to work in a fast-paced environment
- Able to meet the physical requirements of the role including standing/being on your feet for long periods of time and walking the gaming floor
- Excellent interpersonal and customer service skills and personal presentation.
- Possess a "Can do" attitude
- Ability to speak, read and understand clear, concise and fluent English
- Basic math skills
- Knowledge of Gaming Machine operations; and
- Be able to demonstrate an understanding of WH&S policies & procedures;

**How to apply..**

**If you are looking for an exciting opportunity to be a part of a dynamic team in a financially secure large Club Group then send through your resume by clicking on the APPLY NOW Button below.**

**No recruitment agencies please

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