Customer Service Director
2 days ago
This is an exciting opportunity for an experienced Club duty manager to excel in a collaborative and supportive team environment aligned with our vision, mission, and values at Workers Lifestyle Group.
We are seeking an individual who not only understands 'how' things are done, but 'why' things are done. A seasoned Manager that knows the customer experience is key to success.
Key responsibilities
- Ensuring the smooth operation of the club on a day to day basis
- Managing customer service and complaint handling
- Reporting writing - daily shift reports and incident reports
- Maintaining and ensuring compliance with all the Club's policies, procedures and standards
- Acting as an Responsible Gaming Officer (RGO)
Requirements
- At least 4 + years experience as a Duty Manager in a Registered Licensed Club
- Understanding of all aspects of club operations
- Safety focused
- Sound knowledge of gaming machines, TAB, Keno, Bar operations
What we offer
- A competitive salary
- Daily Meal allowance and Weekly Laundry allowance
- 5 weeks annual leave
- 4-day rotating roster
- Supportive Venue Management team
- Free onsite parking
Why join us
At Workers Lifestyle Group, we prioritise employee well-being and growth and community partnerships. We strive for the highest standards of quality and service in all that we do.
-
Customer Service Director
1 week ago
Blacktown, New South Wales, Australia Super Retail Group Full timeWe are a passionateteam looking for strong leaders to work with the management team to drive our success.Our Customer Service Managers are leaders in guiding team members to deliver exceptional customer experiences.Key ResponsibilitiesLead and develop a high-performing team.Collaborate with the management team to drive business results.
-
Customer Service Director
3 weeks ago
Blacktown, New South Wales, Australia Super Retail Group Full timeWe are a passionate teamlooking for a strong leader to work with the management team to drive our success.Our Assistant Store Managers are known internally as Customer Service Managers.They are leaders in guiding team members and are key to our store's success.We are looking for someone who can lead by example and motivate our team to achieve our goals.Key...
-
Customer Service Director
1 week ago
Blacktown, New South Wales, Australia Workers Lifestyle Group Full timeAbout the RoleThis position oversees the daily management of our club, ensuring seamless operations across all three premises. The ideal candidate will have a strong background in club operations, with experience as a Duty Manager in a Registered Licensed Club.Strong leadership and team management skillsAbility to work in a fast-paced environmentExcellent...
-
Customer Service Director
3 weeks ago
Blacktown, New South Wales, Australia Workers Lifestyle Group Full timeAbout the RoleThis is a unique opportunity for an experienced Club duty manager to excel in a collaborative and supportive team environment aligned with our vision, mission, and values. We prioritize employee well-being and growth and community partnerships.Key ResponsibilitiesEnsure the smooth operation of the club on a day-to-day basisPlan ahead and manage...
-
Customer Service Director
2 weeks ago
Blacktown, New South Wales, Australia Workers Lifestyle Group Full timeAbout the RoleThis is an exciting opportunity for an experienced Club duty manager to excel in a collaborative and supportive team environment aligned with our vision, mission, and values. As a key member of our team, you will be responsible for ensuring the smooth operation of the club on a day-to-day basis.Key Responsibilities* Ensure compliance with all...
-
Customer Engagement Director
3 weeks ago
Blacktown, New South Wales, Australia PRP Diagnostic Imaging Full timeAbout the RoleWe are seeking a highly skilled Customer Engagement Manager to join our team at PRP Diagnostic Imaging. As a key member of our leadership team, you will be responsible for developing and executing a multi-channel strategy to drive customer engagement and growth.Key ResponsibilitiesDevelop and execute a customer engagement strategy to drive...
-
Customer Service Representative
3 weeks ago
Blacktown, New South Wales, Australia Telstra Full timeUnlock Your PotentialAs a Retail Sales Consultant at Telstra, you will have the opportunity to make a real difference in the lives of our customers. With a passion for delivering exceptional customer service, you will be empowered to provide tailored solutions that meet the unique needs of each customer.About the RoleThis is a dynamic and fast-paced role...
-
Customer Service Representative
2 weeks ago
Blacktown, New South Wales, Australia Telstra Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant at Telstra.Key ResponsibilitiesProvide exceptional customer service and support to our customers in-store.Develop and maintain a deep understanding of our products and services to effectively identify and meet customer needs.Work...
-
Customer Service Specialist
2 weeks ago
Blacktown, New South Wales, Australia Officeworks Full timeAbout OfficeworksWe're a leading retailer of office supplies and services, with a focus on delivering exceptional customer experiences. Our team members are the face of our brand, and we're seeking passionate individuals to join us in our Blacktown store.The RoleWe're looking for customer-focused individuals who are passionate about service and customer...
-
Customer Service Specialist
2 weeks ago
Blacktown, New South Wales, Australia Officeworks Full timeAbout OfficeworksWe're a leading retailer of office supplies and services, with a passion for delivering exceptional customer experiences. Our team members are the heart of our business, and we're seeking passionate and customer-focused individuals to join our team.About the RoleWe're seeking a Customer Service Specialist to join our team at our Blacktown...
-
Customer Service Representative
4 weeks ago
Blacktown, New South Wales, Australia Workers Lifestyle Group Full time{"title": "Customer Service All-Rounder", "description": "About the RoleWe are seeking a highly motivated and enthusiastic Customer Service All-Rounder to join our dynamic team at Workers Lifestyle Group.As a Customer Service All-Rounder, you will be responsible for delivering exceptional customer experiences across our venues, providing support to members...
-
Customer Service Representative
4 weeks ago
Blacktown, New South Wales, Australia Workers Lifestyle Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Professional to join our Membership team at Workers Lifestyle Group.As a key member of our team, you will be responsible for providing exceptional customer service to our members and guests, processing new memberships and renewals, and operating the public-address system to make...
-
Customer Service Ambassador
5 days ago
Blacktown, New South Wales, Australia Workers Lifestyle Group Full timeAbout the RoleWe are seeking an experienced Customer Service Professional to join our Membership team at Workers Lifestyle Group.As a key member of our team, you will be responsible for providing exceptional customer service to our members and guests, answering enquiries, processing memberships, and operating the public-address system.With a strong passion...
-
Customer Service Representative
3 weeks ago
Blacktown, New South Wales, Australia Workers Lifestyle Group Full timeAbout the Role:We are seeking a skilled and experienced Customer Service Representative to join our Membership team at Workers Lifestyle Group.As a key member of our team, you will be responsible for providing exceptional customer service to our members and guests, processing new memberships and renewals, and operating the public-address system to make...
-
Customer Service Representative
4 weeks ago
Blacktown, New South Wales, Australia Workers Lifestyle Group Full time{"title": "Customer Service All-Rounder", "description": "About the RoleIn this dynamic role, you will be the face of Workers Lifestyle Group, delivering exceptional customer experiences across our venues. Your responsibilities will include:Building strong relationships with members and guests from diverse backgroundsProviding accurate and efficient...
-
Customer Service Representative
4 weeks ago
Blacktown, New South Wales, Australia Workers Lifestyle Group Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Service All-Rounder to join our dynamic team at Workers Lifestyle Group.As a key member of our team, you will be responsible for delivering exceptional customer service experiences across our venues, ensuring that our members and guests feel valued and supported.Key...
-
Customer Service Representative
3 weeks ago
Blacktown, New South Wales, Australia Workers Lifestyle Group Full time{"title": "Customer Service All-Rounder", "description": "About the RoleIn this exciting opportunity, you will be part of a dynamic team at Workers Lifestyle Group, one of the largest and most successful venues in Western Sydney.As a Customer Service All-Rounder, your responsibilities will include:Building strong relationships with members and guests from...
-
Customer Service Representative
3 weeks ago
Blacktown, New South Wales, Australia Workers Lifestyle Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our Membership team at Workers Lifestyle Group.As a key member of our team, you will be responsible for providing exceptional customer service to our members and guests, ensuring a positive experience at our venues.Key responsibilities include:Processing new...
-
Customer Service Representative
3 weeks ago
Blacktown, New South Wales, Australia Workers Lifestyle Group Full timeAbout the Role:In this All-Rounder position at Workers Lifestyle Group, you will be responsible for delivering exceptional customer service experiences to our members and guests.Key Responsibilities:Building rapport with members and guests from diverse backgroundsAssisting members and guests with enquiries and requestsWorking in both our Bar and Gaming Area,...
-
Customer Service Representative
3 weeks ago
Blacktown, New South Wales, Australia Workers Lifestyle Group Full time### Job SummaryWe are seeking a skilled and experienced Customer Service Representative to join our Membership team at Workers Lifestyle Group. As a key member of our team, you will be responsible for providing exceptional customer service to our members and guests, processing new memberships and renewals, and operating the public-address system to make...