Account Manager

7 months ago

Sydney, Australia ABBVIE Full time

**The Opportunity**

This is a field-based position that puts you in charge of an entire customer territory. Your mission? To achieve extraordinary sales goals for our Allergan’s range of Aesthetics products. With your expertise, strategic account management plans, and unwavering determination, you will revolutionize the industry. Picture yourself providing unparalleled product support and guidance directly in clinics, while forging powerful business relationships that drive success.

**What you’ll do**:

- Develop executable account plans, reviewed quarterly, that provide clear objectives and outcomes.
- Conduct account plan reviews by analysing sales data, customer segmentation information and market intelligence and update the account plans as required.
- Focus on ‘partner’, ‘develop’ and ‘maintain’ customer segments as agreed with sales manager. Execute in line with call planning cycle.
- Work with cross functional teams to achieve/exceed account management objectives and sales targets.
- Review customer buying patterns on a monthly basis and keep them informed of their targeted level in line with account APP or volume aspirations.
- Build and develop business relationships with key accounts including prescribers/users, initiators, deciders or buyers and incorporate into stakeholder maps.
- Ensure account plans are aligned with cycle marketing strategy and promotional programs to drive rapid uptake within accounts.

Clearly follow and execute the current marketing campaign utilizing compliant support materials.

Comprehensively understand the patient journey to identify potential sales and marketing opportunities. Effectively communicate the opportunities to the sales and marketing team.

Monitor market trends through networks of clients, suppliers and attendance at industry meetings.

Communicate changes in competition, product availability or related matters to sales and marketing team.

Adheres to the Allergan SOP on training stock and sample management.

Articulate the value of, and direct customers to online ordering through the My Allergan Direct portal.

**Product Sales, Support and Direction**
- Utilise the digital sales aid to clearly articulate product key selling messages and clinical data.
- Execute to third line sales requirements as directed by the Medical Aesthetics portfolio strategy.
- Oversee product support and direction in clinic of Botox and Juvederm in line with Clinical Medical Information and product information materials (no AMI or MD Codes technique support to be applied).
- Aid in the support of best practice consultation and assessment of patients.
- Direct injector requests for clinical facilitation through the defined VEEVA process.

**What you’ll need to succeed**:
Demonstrable experience in account management planning methodology including stakeholder mapping, sales data analysis and account prioritization and the sales cycle.

Demonstrable track record of achieving or exceeding sales targets

Experience in a medical device or specialty representative selling role working within the medical device/ pharmaceutical industry

Ability to learn and maintain the scientific product knowledge, relevant anatomy and physiology as well as disease state knowledge.

Demonstrates a broad therapeutic area knowledge and can converse with customers on a range of topics (ie new treatment options, research findings, conference topics)

Demonstrable experience working in cross functional teams and managing resources to achieve objectives.

**Essential Skills & Abilities**:
**Why Allergan Aesthetics?**

We believe in the work that we do and together we create the products and technologies that drive the advancement of aesthetic medicine. Our principles are shaped to empower us to deliver on that promise:

- **Making your practice our purpose (YPOP)**:

- **Inclusive of all people**:

- **Putting science at the core**:

- **Creating what’s next**:

- **Connecting to patients.**

We show up every day, energized by the chance to make a real difference in people’s lives. So, every day is one that counts. Aligning your interests with our imperatives as a business, you always have opportunities to step up and reach higher. So, we foster an inclusive, supportive environment where you’re empowered to ask questions, think big and build on each other's best ideas.

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