LMS Support Administrator

3 months ago

Cranbourne, Australia Chisholm Institute Full time

As an LMS Support Administrator, your key responsibilities include:

- Work with relevant staff in support business areas including ITS, Learning and Support Services to ensure an effective and accessible digital learning environment for learners and teachers.
- Support the deployment of learning programs including developing, uploading and updating courseware, training assignments, learner notification text and rules in LMS.
- Provide support to clients (teacher and education managers) meeting their needs including resolving support requests, and responding to feedback/issues with a proactive, forward thinking and solutions focus approach.
- Support the eLearning team in administration Tasks, including addressing technical and LMS support queries via the Support Requests.
- Ensure consistency with the GEAP, Child Safe Standards[1] and respond in accordance with Institute’s policies and agreed practices.
- Ensure through following LMS administration policies, procedures and practices governing all Academic Administration functions are upheld, in particular those relating to learner and tutor access, enrolments, assessment set up, and archiving of evidence for quality assurance purposes.

**ABOUT YOU**

You are a highly motivated individual with well-developed skills in designing and developing eLearning content that integrates with Chisholm systems and platforms as well as proven experience in undertaking and complying with business rules requirements and standard administrative procedures for achieving quality student data management.

**Qualifications required for the role**:

- Diploma in ICT or equivalent demonstrated relevant knowledge and work experience
- Certificate IV in Training and Assessment (TAE40116) (Desirable)

**ABOUT US**

Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne’s southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education.

We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.

At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people.

To learn more about Chisholm click here

**WHAT WE OFFER**
- ** An Inclusive work culture**:

- Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through **relevant and responsive high-quality education.**:

- ** Professional Development**:

- continue to grow your career as you nurture your students
- ** Networking Opportunities** with Industry Partners
- ** State of the art facilities** on our campuses
- ** Free on-site parking** as well as locations close to public transport
- ** Free Employee Assistance Program**:

- get the support you want. Its confidential.
- a cover letter
- your resume
- contact details of three (3) referees
- Certified copies of all qualifications and transcripts as listed on resume.
- Current & Valid Working with Children Check (Employee and not Volunteer)
- Certified copy of unrestricted rights to work in Australia
- Police Check (position dependent)

**Applications for this position close at 10am 26 September 2024**.

Chisholm Institute reserves the right to withdraw an advertised position at any stage.

Find out more about us by visiting us on our Website and social media sites.

LMS Support Administrator PD

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