Administrative and Rostering Officer

6 days ago

Cranbourne, Australia BJ Disability Support Services Full time

We are seeking a qualified Rostering and Invoicing Officer is responsible for managing staff schedules, ensuring efficient allocation of resources, and maintaining accurate records for invoicing. The role involves liaising with staff and clients to ensure service delivery aligns with organizational and client needs, while adhering to policies and procedures. This role requires a proactive and strategic thinker with a deep understanding of the NDIS landscape and a passion for making a positive impact in the community.

**Key Accountabilities**

**Rostering**:

- Create and maintain accurate staff rosters to meet service requirements.
- Ensure coverage for shifts, managing changes promptly and effectively.
- Liaise with staff regarding availability, leave, and shift preferences.
- Communicate roster changes to staff and clients in a timely manner.

**Invoicing**:

- Generate and process invoices accurately and on time.
- Verify service delivery records against rosters to ensure correct billing.
- Liaise with clients and accounts to resolve invoicing discrepancies.
- Maintain accurate records for audit and reporting purposes.

**General Administration**:

- Maintain up-to-date staff and client records, including contact details and service agreements.
- Assist with onboarding processes, ensuring compliance with policies.
- Support management with reporting and data analysis as required.
- Overseeing the coordination of workforce - managing staff/client rosters, coordinating shifts to accommodate for staff leaves or for urgent client services
- Maintain workforce timesheets - using an in-house client management platform to keep accurate records of staff timesheets including hours worked and distance travelled during shifts for support workers and nurses
- Overseeing effective service delivery - liaising with staff members and clients on a regular basis to ensure optimal service is being delivered, following up on any client or staff concerns, ensuring staff members have adequate access to PPE, ordering necessary equipment and consumable goods for safe and effective service delivery
- Escalate concerns to appropriate staff members in a timely fashion, as required
- Taking phone calls relating to enquiries from present staff or clients or from potential clients or their representatives seeking general information, as necessary
- Assist with quality control maintenance, audit requirements and compliance regulation.

**Budget & Resources Management**:

- Manage the house’s budget, including overseeing expenditures on food, utilities, and other essentials.
- Ensure that the house is well-maintained, managing repairs and upgrades as necessary.

**Key Skills and Qualifications**
- Proven experience in rostering, scheduling, or a similar administrative role.
- Strong attention to detail and organizational skills.
- Proficiency in using rostering and invoicing software.
- Excellent communication and interpersonal skills.
- Ability to prioritize and manage multiple tasks effectively.

**Desirable Attributes**
- Knowledge of the healthcare, disability, or community services sector.
- Familiarity with compliance standards relevant to rostering and invoicing.
- Problem-solving mindset with a focus on continuous improvement.

**Work Environment**
- Office-based role with occasional requirements for remote support.
- May require flexibility to handle urgent rostering or invoicing issues outside regular hours.

**Job Types**: Part-time, Casual

Pay: $34.00 - $38.00 per hour

Expected hours: 32 per week

Schedule:

- Day shift
- Shift work

**Experience**:

- Microsoft Office: 3 years (preferred)
- Administration: 2 years (preferred)

Licence/Certification:

- Driving License (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 20/12/2024
Expected Start Date: 02/01/2025

  • Roster Officer

    6 months ago

    Cranbourne, Australia Aspire Community Services Full time

    **Aspire Community Services **is a disability support services provider. Our pledge as an organisation is to be a driving force in changing the sector to improve quality of life outcomes for people with a disability. Our organisation strives to create an environment that nurtures, supports, and engages with participants and support workers to provide the...

  • Roster Coordinator

    6 months ago

    Cranbourne, Australia Aussie Life Care Full time

    **Aussie Life Care** is seeking a highly organized and professional individual to join our team as a Rostering Coordinator. The Rostering Coordinator is responsible for rostering of staff to provide a reliable and consistent service to participants. This role also provides administrative support to other areas of the business. **Responsibilities**: -...

  • Roster Coordinator

    6 months ago

    Cranbourne, Australia Aussie Life Care Full time

    **Aussie Life Care** is seeking a highly organized and professional individual to join our team as a Rostering Coordinator. The Rostering Coordinator is responsible for rostering of staff to provide a reliable and consistent service to participants. This role also provides administrative support to other areas of the business. **Responsibilities**: -...

  • Rostering Coordinator

    7 months ago

    Cranbourne, Australia Simply Helping Gippsland South and West Full time

    Rostering Coordinator/After Hours Coordinator - Full Time Position at Cranbourne West Office - Experience desirable but not essential **About Simply Helping** Simply Helping Gippsland South & West is a provider of in-home supports with the purpose of adding value, meaning and dignity to the lives of service users and supporting their independence. Simply...

  • Rostering Team Leader

    6 months ago

    Cranbourne West, Australia Simply Helping Gippsland South and West Full time

    Permanent Full-time role offering attractive salary - South East - Cranbourne West - Aged and Disability support **About Simply Helping** Simply Helping Gippsland South & West is a provider of in-home supports with the purpose of adding value, meaning and dignity to the lives of service users and supporting their independence. Simply Helping commits to...

  • Roster Coordinator

    6 months ago

    Cranbourne, Australia Aussie Life Care Full time

    **Aussie Life Care** is seeking a highly organized and professional individual to join our team as a Rostering Coordinator. The Rostering Coordinator is responsible for rostering of staff to provide a reliable and consistent service to participants. This role also provides administrative support to other areas of the business. **Responsibilities**: -...

  • Rostering Coordinator

    1 month ago

    Cranbourne, Australia Grace Recovery Hub Full time

    **Rostering Coordinator (Casual)** **Location**: Office-based (no work-from-home options) **Hours**: 15 hours per week, with the potential for increased hours **Job Type**: Casual Grace Recovery Hub, a fast-growing, registered **NDIS provider** dedicated to supporting mental health and community well-being, is seeking a **Rostering Coordinator** to join...

  • Rostering Manager

    7 months ago

    Cranbourne, Australia Simply Helping Gippsland South and West Full time

    Full-time role offering attractive salary - On-sight parking - Cranbourne West **About Simply Helping** Simply Helping Gippsland South & West is a provider of in-home supports with the purpose of adding value, meaning and dignity to the lives of service users and supporting their independence. Simply Helping commits to the following principles and...

  • Rostering Coordinator

    7 months ago

    Cranbourne West, Australia Simply Helping Gippsland South and West Full time

    Rostering Coordinator/After Hours Coordinator - Full Time Position at Cranbourne West Office - Fast paced environment, experience desirable but not essential **About Simply Helping** Simply Helping Gippsland South & West is a provider of in-home supports with the purpose of adding value, meaning and dignity to the lives of service users and supporting...

  • Administration Support Officer

    1 month ago

    Cranbourne, Victoria, Australia MAX Solutions Full time

    Job OverviewRTO Administration Support OfficerPermanent full-time positionRegistered Training OrganisationInclusive and supportive team and managementMAX Solutions is seeking a fun, energetic Administration Support Officer to join our RTO administration team.If you have a passion for the industry and are motivated and enthusiastic about your work, you may be...

  • Administration and Service Delivery Officer

    6 months ago

    Cranbourne, Australia Primacy Care Australia Full time

    _**Are you seeking to be a part of values-based organisation where you can grow your skill set and career experience, whilst working within an innovative and engaging environment that consistently strives towards exceptional service delivery?**_ **About Us**: Primacy Care Australia is committed to providing top-tier mental health support services. We are...

  • Rostering Manager

    2 weeks ago

    Cranbourne West, Australia Simply Helping Full time

    In office role - Mon - Friday - Energetic and Warm culture - $75,000 - $83,000 plus super **About Simply Helping** Simply Helping Gippsland South & West is dedicated to providing in-home supports that add value, meaning, and dignity to the lives of our service users while promoting their independence. We are committed to: - Zero tolerance of racism. - Zero...

  • Administration and Service Delivery Officer

    6 months ago

    Cranbourne, Australia Primacy Care Australia Full time

    Are you seeking to be a part of a values-based organisation where you can grow your skills and enhance your career, whilst being able to work within an innovative and engaging environment that strives towards exceptional service delivery? **About Us**: Primacy Care is committed to providing comprehensive support services to NDIS participants living with a...

  • Customer Service

    1 month ago

    Cranbourne, Australia MAX Solutions Full time

    Overview Admin Support Officer - Cranbourne Vic Permanent full time Registered Training Oganisation Inclusive and supportive team and management Due to a recent growth we are seeking a fun, energetic administration officer to join our RTO administration team. If you have the passion for the Industry, are motivated and enthusiastic about...

  • Programs Administrator

    7 months ago

    Cranbourne, Australia Simply Helping Gippsland South and West Full time

    Permanent Full-time role offering attractive salary - South East - Cranbourne West - Aged and Disability support **About Simply Helping** Simply Helping Gippsland South & West is a provider of in-home supports with the purpose of adding value, meaning and dignity to the lives of service users and supporting their independence. Simply Helping commits to...

  • Office Manager

    6 months ago

    Cranbourne, Australia Busuttin Racing Full time

    **Key Function** To manage and run the book-keeping and administrative functions of a horse racing office. **Key responsibilities for the role include**: - Book-Keeping including sending out monthly statements to around 1200 customers a month. - Management and processing of accounts receivable and payable. - Maintain & report weekly on outstanding...

  • Service Coordinator

    6 months ago

    Cranbourne, Australia Simply Helping Gippsland South and West Full time

    Join a "for purpose" disability & aged care company in a growing industry - Multiple opportunities with flexible shifts to suit your lifestyle - Ongoing career development and training opportunities **Full Time Position available** **$26- $28 ph** **Our Office is Located in Cranbourne West, 3977** **Who we are** Our simple mission is to provide skilled...

  • Administrative Assistant

    6 months ago

    Cranbourne, Australia STEM ACADEMIC COLLEGE Full time

    Stem Academic College is an expanding professional tutoring organisation that provides small Group educational support to primary and secondary school-aged children. Due to ongoing expansion, we are looking for an administrative assistant to assist in the daily operations of the Stem Academic College Cranbourne Centre including assisting the tutors with the...

  • Administrative Assistant

    7 months ago

    Cranbourne, Australia Green On Pty Ltd Full time

    Established in 2016, Green On is a VEU accredited company. Our primary focus is to install energy saving products in residential and commercial buildings. The founders have been in the business for the last eight years. Within the last two years, Green On has managed to install energy saving products in almost 3,000 households and commercial properties,...

  • Administration Assistant

    5 days ago

    Cranbourne, Australia Aveo Full time

    **Role overview**: Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine...