Customer Service

1 month ago

Hobart, Australia Westpac Banking Corporation Full time

Customer Service - Contact Centre
- Multiple full time, permanent roles available in Lomond, starting February
- Entry level opportunity, open to a variety of customer service backgrounds
- Full time paid training + hybrid work arrangements after 12 months

**The Team**
Virtual Banking are the customer service specialists of the Westpac Group, providing the best service over the phone, to millions of our customers every year. Our aim is to provide a seamless banking experience for our customer, with a goal of being one of the world's best contact centres.

Watch this video to learn more about the team Consumer Connect Banker

**How will I help?**
The role of a Consumer Connect banker is to service and fulfil banking needs of customers quickly, accurately, and efficiently on a range of general banking enquiries. In your new role, you will respond to inbound calls and will provide outstanding service to our banking customers on each and every call. On any day, you can be helping customers with their general banking questions, account maintenance, technical enquiries, as well as servicing specific products like credit cards and deposits.

**To be successful in this role, you'll be required to work across our operating hours Monday to Friday 8:00 AM to 8:00 PM.**

**What do I need?**
- At least 12 months customer service experience (any industry)
- People who thrive in a corporate and professional working environment
- Ability to adjust to a high paced, KPI environment
- Happy to commute and work onsite at our Kings Meadows office

**What's in it for me?**

You'll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What's it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY** or button.

**Do you need reasonable adjustments during the recruitment process?**

Job ID 300002646065269

  • Customer Service Consultant

    8 months ago

    Hobart, Australia DFP Recruitment Services Full time

    **Job description**: **Job description** **Do you want a Hybrid working model, training on site and through the assignment and work from home. Working in an inbound team, providing exceptional customer service with all the equipment, training and support you need?** At Telstra, our customers are at the heart of everything we do. Our mission is to create a...

  • Customer Service Supervisor

    6 months ago

    Hobart, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today._ - To continue our success in the future of...

  • Customer Service Supervisor

    7 months ago

    Hobart, Australia Hertz Australia Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today._ - To continue our success in the future of...

  • Customer Service Ambassador

    3 weeks ago

    Hobart, Tasmania, Australia Australia Post Full time

    About the RoleWe are seeking a skilled and friendly Retail Customer Service Officer to join our team at Australia Post. As a key representative of our brand, you will be responsible for delivering exceptional customer service and promoting our products and services.Key ResponsibilitiesPerform sales and service transactions with customersManage high-value...

  • Customer Service Assistant

    4 weeks ago

    Hobart, Australia ListedReserve Pty Limited Full time

    **About Us**: At ListedReserve Pty Ltd, we specialize in managing investments in the exciting and rapidly growing world of digital assets and cryptocurrencies. Our team is committed to delivering exceptional service to our clients, ensuring they feel confident and supported in navigating this innovative industry. We are currently seeking a Customer Service...

  • Customer Service Representative

    6 months ago

    Hobart, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    3 weeks ago

    Hobart, Tasmania, Australia Australia Post Full time

    About Australia PostAustralia Post is committed to delivering exceptional customer experiences, connecting communities and fostering growth. Our vision is to be the leading logistics company in Australia, providing innovative solutions that meet the evolving needs of our customers.Job Summary:We are seeking a highly motivated and customer-focused Retail...

  • Customer Service Officer

    6 months ago

    Hobart, Australia HAYS Full time

    Temporary assignment, with full-time hours and an hourly rate of $40 plus Super. **Your new company** Hays Office Support are currently seeking a Customer Service Officer for a well-known Tasmanian organisation. This is an exciting opportunity to join their team & assist with customer service requirements at the front desk. The role will require full-time...

  • Customer Service Representative

    4 weeks ago

    Hobart, Tasmania, Australia Australia Post Full time

    We're seeking a friendly and enthusiastic Customer Service Representative to join our team at Australia Post.About the OpportunityAs a Retail Customer Service Officer, you'll play a vital role in delivering exceptional customer experiences across multiple post offices within a geographical location. You'll be part of a welcoming team that supports each...

  • Customer Service Representative

    6 months ago

    Hobart, Australia Hertz Australia Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Administrator

    3 weeks ago

    Hobart, Australia Tilford Auto Group Full time

    Customer Service AdministratorImmediate startHobart, Full Time, Admin/OfficePlease Quote Reference Number 98533Customer Service STAR with a genuine 'customer first' ethicEnjoy a career AND lifestyle in Hobart!Reputable and well-known local businessTilford Auto Group are a multi franchised dealership, and are proud to be family owned and operated. We have an...

  • Customer Service Specialist

    6 months ago

    Hobart, Australia HAYS Full time

    20 vacancies for a 6-month contract with one of the big four banks start immediately **Your new company** Hays is proud to be parting with one of the big four banks in their search for 20 Customer Service specialists to join their Hobart team on a 6-month contract, full-time hours. **Your new role** Working in a large inbound contact centre environment,...

  • Customer Service Ambassador

    4 weeks ago

    Hobart, Tasmania, Australia Australia Post Full time

    About the OpportunityAustralia Post is transforming the way it delivers, and we're looking for talented individuals to join our team as Retail Customer Service Officers.Role OverviewThis relief role offers a unique opportunity to work across multiple post offices within a geographical area. As a Retail Customer Service Officer, you will be part of a...

  • Customer Service Representative

    4 weeks ago

    Hobart, Tasmania, Australia Officeworks Full time

    About UsAt Officeworks, we strive to make a positive impact on our customers' lives. Our team's passion for service and commitment to excellence drive us forward. We believe that by working together, we can achieve great things.We have a national footprint of over 168 retail stores across Australia, with close to 10,000 team members who share our vision....

  • Customer Service Professional

    3 weeks ago

    Hobart, Tasmania, Australia APS Full time

    About Our TeamAt APS, our primary mission is to protect Australia and its national interests. We promote security and stability in the world and support the Australian community as directed by the Government.The South East ZoneWe are one of three zones within the Service Delivery Division that provide essential services and support to Defence personnel...

  • Customer Service Representative

    6 months ago

    Hobart, Australia HERTZ Full time

    Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Ambassador

    4 weeks ago

    Hobart, Tasmania, Australia Tassal Group Full time

    Are you a customer service professional seeking a new opportunity to excel in the retail industry?In this Retail Assistant role with Tassal Seafood Shop, you will play a vital part in delivering exceptional customer experiences and ensuring our customers have an outstanding shopping experience.About Tassal GroupWe are a leading seafood company committed to...

  • Customer Service Representative

    3 weeks ago

    Hobart, Tasmania, Australia Bolton Clarke Full time

    At Bolton Clarke, we are dedicated to enabling older Australians to live and age positively. Our Customer Service Operators play a vital role in supporting our clients by providing exceptional customer service.The estimated salary for this role is $15,900 + $2,650 meal & entertainment allowance per year.About the RoleThis is an exciting opportunity to join...

  • Customer Service Officer

    6 months ago

    Hobart, Australia Nepean Building and Infrastructure Full time

    **About Us** At NEPEAN we are proud to be Australia’s leading privately owned engineering, mining services and industrial manufacturing organisation. We have unique capabilities to deliver high value, innovative and sustainable solutions for the world’s leading mining, construction, and transport companies. Over the last 40 years, hard work, technical...

  • Customer Service Ambassador

    3 weeks ago

    Hobart, Tasmania, Australia MOVENPICK Full time

    At Mövenpick, we are looking for a Customer Service Ambassador to join our team. This role is an exciting opportunity to provide exceptional service to our guests and contribute to the success of our hotel.About the RoleWe are seeking a highly motivated and customer-focused individual to deliver outstanding service experiences for our guests. As a Customer...