Customer Service Representative

2 months ago

Sydney, Australia NSW Education Standards Authority Full time

**Join us to make a difference for all students in NSW**

**Position details**
- Clerk Grade 3/4
- Temporary, full-time for up to 3 years
- Close to Wynyard station & hybrid work arrangements available (minimum 3 days office attendance)

**About the role**

The Customer Service Representative in the Teaching Standards and Accreditation division provides quality frontline service to teachers and other key stakeholders working within the teacher accreditation system in NSW.

On a day-to-day basis you will be responsible for:

- Providing timely, high quality customer service to stakeholders in alignment with NESA’s values
- Developing a solid understanding of the policies, processes, and procedures for teacher accreditation in NSW to ensure that the information provided is accurate and compliant
- Ensuring service standards and performance objectives are achieved, and the confidentiality, privacy and integrity of information is maintained.

Download the full role description here.

**About us**

At the NSW Education Standards Authority (NESA) we work with the NSW community to drive improvements in student achievement.

We achieve this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards).

To find out more about the important work we do for NSW visit our website.

**Ready to join us?**
- Can you tell us about a time when you have faced difficulty in communicating your ideas to someone in a higher position at work? How did you manage it and what was the outcome?
- Can you provide an example of when you have used technology to improve a work practice or procedure?

If you need reasonable adjustments for the recruitment process and workplace, please reach out to the contact person above.

**Close date: Sunday, 27 October 2024 at 11.59pm AEST**

**Important information**

**Visa sponsorship is not available for this position.** For ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.
- A Talent Pool (valid for 18 months) may be created for future ongoing and temporary roles._

  • Customer Service Representative

    2 months ago

    Sydney, Australia Service NSW Full time

    **Customer Service Representative - Warriewood Service Centre** **Title**: Customer Service Representative (Service Centres) **Salary**: Service NSW Grade 3/4 ($67,176 - $81,920 pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location: Warriewood Service Centre** **Employment Status**: Full Time Ongoing Role We are...

  • Director Operations

    6 months ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...

  • Licensing Representative

    6 months ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Licensing Representative - Licensing & Funds** **Grade**: Clerk grade 3/4 **Duration**: Various temporary positions up to 12 months **Location**: Parramatta and Gosford **Closing Date**: Monday 14 August [9:59am] **Multiple vacancies across several teams including**: - Building, Business & Workplace Safety We will also be creating a talent pool for...

  • Customer Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Charterhouse Full time

    Job Title: Customer Service RepresentativeAbout CharterhouseCharterhouse is a dynamic and leading ASX-listed non-bank lender operating in Australia and New Zealand with over 40 years of experience in providing innovative financial solutions.We are committed to helping our clients achieve their financial goals through exceptional service and a range of...

  • Customer Service Representative

    5 days ago

    Sydney, New South Wales, Australia Randstad Full time

    Discover a dynamic career opportunity as a Customer Service Representative with Randstad, where you will play a vital role in delivering exceptional customer experiences. This exciting position is perfect for individuals who thrive in fast-paced environments and are passionate about providing top-notch service.As a Customer Service Representative, you will...

  • Customer Service Representative

    4 weeks ago

    Sydney, New South Wales, Australia TempNet Full time

    Customer Service Representative OpportunityTempNet is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, addressing their concerns, and resolving issues in a timely and satisfactory manner.Key Responsibilities:Regularly...

  • Customer Service Representative

    6 months ago

    Sydney, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Sydney Other**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 538970**Job Summary**: **_Several Customer Service Representative opportunities available!!!_** **The Organisation** Our client is a market leader in the online Australian literature market and is looking for several...

  • Customer Service Representative

    4 weeks ago

    Sydney, New South Wales, Australia Platinum Pacific Partners Full time

    Job Title: Customer Service RepresentativeAt {company}, we are seeking a Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients.Responsibilities:Respond to customer inquiries in a timely and professional manner.Resolve customer complaints and issues in a fair and...

  • Customer Service Representative

    6 months ago

    Sydney, Australia Jivaro Full time

    40% off products discount - 2 mental health days off per year - Long-term job security **CUSTOMER SERVICE REPRESENTATIVE & OFFICE ADMINISTRATOR** **Sydney** - Western Sydney **Salary** - $60k + super **About the company**: Join our globally renowned client, a quality wholesale retailer as their Customer Service Representative. Brands loved by the globe,...

  • Customer Service Representative

    1 month ago

    Sydney, New South Wales, Australia Woolworths Group Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Woolworths Supermarkets. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service and...

  • Customer Service Representative

    7 days ago

    Sydney, New South Wales, Australia Woolworths Group Full time

    Unleash Your Potential as a Customer Service RepresentativeWe are seeking an enthusiastic and dedicated Customer Service Representative to join our team at Woolworths Group. As a key member of our retail sales team, you will play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleThis is a full-time...

  • Customer Service Representative

    4 weeks ago

    Sydney, New South Wales, Australia People2People Full time

    Customer Service Representative Job DescriptionWe are seeking a dedicated customer service professional to join our team at People2People. As a customer service representative, you will be responsible for delivering excellent customer service via various channels, including messenger, social media, phone, email, and live chat.Key Responsibilities:Address...

  • Customer Service Representative

    4 weeks ago

    Sydney, New South Wales, Australia TempNet Full time

    Customer Service Representative OpportunityThis is a fantastic opportunity to join TempNet as a Customer Service Representative, providing exceptional customer service to our clients and customers. As a key member of our team, you will be responsible for regularly communicating with customers to understand their needs and address their...

  • Customer Service Representative

    4 weeks ago

    Sydney, New South Wales, Australia Recruitment Edge Full time

    Job Summary: We are seeking a skilled Customer Service Representative to join our team at a local government council. As a Customer Service Representative, you will be responsible for providing excellent customer service to the public, handling customer inquiries, and resolving issues in a timely and effective manner.About the Role: In this role, you will...

  • Customer Service Representative

    6 months ago

    Sydney, Australia Kennedy Reid Full time

    Job description The Company  Our client is a leading player in the automotive services sector operating in the distribution, retail and logistics markets within excess of 1,200 employees across Australia. They are looking for an experienced customer service representative to join their Customer Service Department on 3-month fixed term contract with...

  • Customer Service Representative

    1 month ago

    Sydney, New South Wales, Australia A.I.R Recruitment Full time

    Customer Service RepresentativeWe are seeking a highly motivated and organized Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...

  • Customer Service Representative

    1 month ago

    Sydney, New South Wales, Australia WOW Recruitment Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at WOW Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients via email and chat, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide high-quality...

  • Customer Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Mable Full time

    This is an exciting opportunity to become a Customer Service Representative with Mable, a leading healthtech platform in Australia. As a key member of the customer support team, you will play a vital role in driving customer engagement and loyalty.About the Role:As a Customer Service Representative, your primary responsibility will be to provide exceptional...

  • Customer Service Representative

    4 weeks ago

    Sydney, New South Wales, Australia WOW Recruitment Full time

    WOW Recruitment is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will provide exceptional service to our clients via email and chat, ensuring timely and effective resolutions to their queries.Key Responsibilities:Provide comprehensive support to clients via email and chatMaximize...

  • Customer Service Representative

    4 weeks ago

    Sydney, New South Wales, Australia Cuscal Limited Full time

    This is a Customer Service Representative role with Cuscal Limited, a leading company in AU. The role involves protecting the financial wellbeing of customers and minimising fraud losses. The Customer Service Representative achieves this by providing exceptional customer service and ensuring all alerts and necessary escalations of potential fraud cases are...