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Marketing Coordinator, Banking

3 months ago

Melbourne, Australia PayTech Full time

**Position**: Marketing Coordinator

**Position Address**:Melbourne CBD

**Organisational Unit**:Cards

**Work Type**: Contract finishing June 2024

**Reports to**: Senior Marketing Manager, Pay (Cards)

**Your main responsibilities will include**:

- Managing the development and delivery of direct marketing/servicing communications through eDM, DM, SMS (through Responsys or Salesforce), and manage external third-party suppliers with a focus on migration related activities.
- Be proficient in creative, data and vendor briefs.
- Detailed orientated and ability to review and manage feedback and approvals with Legal and Compliance counsel and other key stakeholders.
- Liaise and coordinate agencies and vendors ensuring campaign and service deliverables are on brief, on time and within budget.
- Coordinate and collaborate with internal and external stakeholders and teams (as required) building relationships with key stakeholder groups including Project team, Marketing, Product, Analytics, Legal, Compliance, and third-party suppliers.
- 3-5+ years’ B2C experience in delivering end to end multichannel (DM, SMS, e-DM, online) within financial services or telecommunications.
- Previous experience with either Salesforce or Responsys CRM
- Ability to liaise with broad groups of stakeholders and lead initiatives when required.
- Understanding of customer drivers in product adoption, customer engagement and usage.
- A team player who networks across the business, working in true collaboration with wider teams for successful execution.
- Customer focused, with a passion for delivering a compelling customer experience and communications.
- Forward thinking, with an eye for detail.
- Highly adaptable and works well in a fast-paced environment.
- Self-motivated and well organised

**More details about the role**
- Melbourne CBD based opportunity at client office 4 days a week. Location may vary pending collaboration required with other stakeholders in the project.
- Flexible working options available