Customer Success Manager

6 days ago

Sydney, Australia Justified Talent Pty Ltd Full time

**No cold calling**:

- ** Work with existing customers and expand**:

- ** Pathway to business development manager**

**iSee** is an Australian video meeting solution for the education sector that enables many-to-many crowd collaboration, merging video conferencing with interactive, virtual spaces. Participants' video and audio is streamed in real time via personal webcams into an immersive setting where they can move around freely, form groups, talk and share content just as they would in the real world.

The iSee technology enables large video meetings to take place using an order of magnitude less bandwidth, with a higher level of engagement, than existing video conferencing systems.

This platform delivers rich stimulating experiences, immersive activity, community & culture. It's a compelling venue for team interaction, fostering the freedom to build strong relationships - to engage & discuss, debate & innovate - and to ultimately drive achievement online.

It is an exceptional, world-class Australian EdTech solution

**And this is our invitation to you, to join iSee, working from their Barangaroo offices as Customer Success Manager.**

**Who are you?**

Well, in addition to your 3+ years in SaaS, or MSP, or Networks account management (ideally with Government customers) if most people describe you as:

- A quick learner and commercially savvy;
- Good at juggling multiple priorities at the same time;
- Very goal driven and energetic;
- Self-confident but not overbearing;
- Someone who enjoys meeting with technology users and influencers;
- A creative and adaptable thinker;
- Comfortable in taking charge of sales situations when needed;
- Good under pressure;
- Resilient;
- Pro-active and keen to take the initiative;
- Good at reading both people - and the facts; and
- Methodologically able to approach the sales process in a well organised way...

We'd be keen to chat with you.

**The role?**

iSee has won a significant contract with Education Queensland. Initially this role will see you in 'land and expand' mode, working with users and influencers within the contract, ensuring increasing adoption of the iSee solution. From there, growth objectives will see leveraging connections and success stories to open opportunities in Victoria and the Northern Territory. This role will see you, ideally, evolving and taking on an increasingly account executive/business development focus - along with increasing earning capacity.

**Why would you?**

iSee is an Australian SME software developer selling a highly unique product, with high growth potential. It's a small, agile business, with a flexible working environment and a great team of highly motivated and talented people. It's a vibrant culture and a product offering that is a genuine game charger. This is an opportunity to deliver new and interesting learning opportunities for school children, as well as delivering greater learning opportunities to remote and rural students.

You'll have full autonomy over all things sales and the respect of a CEO that values what it is you're bringing to work each day.

Salary is $110K - $120K with OTE in the order of $150K uncapped

iSee is an Equal Opportunity employer and we encourage both female and mature-aged applicants as equally as all other suitably experienced individuals to apply.

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