Executive Assistant

5 months ago

Brisbane, Australia Tourism, Innovation and Sport Full time

Your contribution
Operating from within the Industry Development branch of the Tourism Division you will: - provide high level executive support to the General Manager by organising and prioritising workflows, monitoring correspondence, and providing administration support across the branch as required to ensure effective delivery of services;
- provide high level executive support to the General Manager in tracking priority projects and coordinating branch performance reporting;
- liaise across the branch to support outcomes and reporting in conjunction with the General Manager;
- as a member of the Tourism Division's administration team, assist with cross divisional administration projects, activities and tasks;
- organise and provide proactive high level confidential executive support to the General Manager, with attention to detail and in a timely manner,, including: o co-ordinating calendar appointments, the daily flow of people and information in and out of the office, meeting packs, travel arrangements (flights, vehicle bookings and accommodation), travel packs, presentations, reports, and expenses claims and reconciliationso regularly reviewing the General Manager's diary, meeting and travel demands, and identifying possible issues which may impact on the General Manager'sactivities and rectify accordinglyo booking fit for purpose meeting rooms, setting them up and escorting visitors if requiredo undertaking confidential research on matters and following through to ensure completion and accurate reporting to the General Manager

**You will also**: - Provide administrative support to the Branch to ensure efficient day-to-day operations in accordance with relevant legislation, policies and procedures, and undertake projects as required by the General Manager. Create correspondence items for the General Manager and Directors, proactively monitor deadlines for correspondence across the Branch and liaise, negotiate and consult with Branch officers on behalf of the General Manager to ensure correspondence is completed in a timely manner. Assist in preparing and finalising documents, correspondence, presentations or reports as required. Consult with the Office of the Deputy Director-General regarding correspondence status and extension requests, and the review and improvement of correspondence work systems, procedures and guidelines. Assist in the co-ordination of specific activities in relation to organising and supporting events and visits, which may include: forums and workshops; regional site visits by staff; tourism investment attraction missions both inbound and outbound; and client visits and functions. Provide day to day IT support as required. Build and maintain strong working relationships with key stakeholders including staff of the Offices of the Deputy Director-General and Director-General, staff across the Branch and the remainder of the Tourism Division, the Tourism Division's Administration Team (of which you are a member) and the department's executive assistant/administration network of officers. Ensure enquiries from members of the public, industry, internal and external clients are responded to and recommend and/or determine appropriate action and follow through to ensure all customer enquiries are satisfactorily dealt with within efficient timeframes. - Liaise with colleagues, customers, stakeholders, members of the public and other government departments in relation to the Tourism Division's activities. As a member of the Tourism Division's Administration Team, you will: o Ensure financial transactions, credit card reconciliations and procurement processes are completed in a timely and efficient manner.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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