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Technical Writer
4 months ago
_**Private Sector - Federal Government**_
- J _**ob Title**:_ _Technical Writer (minimum baseline required)_
- **Location**:_ _Sydney, Australia_
- **Contract Type**:_ _Long-term project_
- _
- **+ **_We are looking for an experienced Technical Writer with a minimum baseline clearance to join our team in Sydney for a long-term project.
+ The Technical Writer will be responsible for documenting project lifecycle documentation such as business requirements documents, requirements traceability, SWOT, work instructions, process flows, options papers, testing and acceptance criteria, service model documentation, and other design artefacts.
- **Responsibilities**:_
- **+**_ _Manage end-user workshops, elicit, document, and analyze requirements, conduct user surveys, and analyze business process performance.
+ Provide project lifecycle documentation such as business requirements documents, requirements traceability, SWOT, work instructions, process flows, options papers, testing and acceptance criteria, service model documentation, and other design artefacts.
+ Work with various corporate business segments and cross-functional teams, with expertise in driving business transformation through change.
+ Communicate, influence, and engage with stakeholders in business teams and other areas of governance, including security, legal, and service management.
+ Experience in projects using waterfall and agile/iterative project methodologies.
+ Lead solution definition phase and service delivery phase (preferable).
+ Background in IT Service Management (ITSM) and associated frameworks such as ITIL (preferable).
+ Strong M365 experience (required).
+ MS Visio experience (preferable)._
- **Requirements**:_
- **+ **_Minimum baseline clearance is mandatory.
- _**+ **_At least 5 years of experience as a Technical Writer.
- _**+ **_Subject matter expertise in business process management and lean processes, drive business change, and take ownership of delivering key outcomes in projects.
- _**+ **_Excellent technical writing skills with experience in creating high-quality project lifecycle documentation.
- _**+ **_Strong analytical skills with the ability to analyze business processes and identify opportunities for improvement.
- _**+ **_Excellent communication skills, both written and verbal.
- _**+ **_Ability to work independently and in a team environment.
- _**+ **_Ability to manage end-user workshops, elicit, document, and analyze requirements, conduct user surveys, and analyze business process performance.
- _**+ **_Experience in driving business transformation through change and working with various corporate business segments and cross
- functional teams.
- _**+ **_Experience in communicating, influencing, and engaging with stakeholders in business teams and other areas of governance, including security, legal, and service management.
- _**+ **_Experience in projects using waterfall and agile/iterative project methodologies._
- **Direct Contact**_
Business Development Manager_
**Job Types**: Full-time, Contract
Contract length: 24 months
**Salary**: $81,706.95 - $136,852.31 per year
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Sydney, NSW: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (preferred)
Work Location: In person