Administrative Officer

4 weeks ago

Frankston, Australia Chisholm Institute Full time

You will be accountable for providing customer service, administrative and operational support to the Building & Construction business area.
This role will focus on providing a customer service, administrative and professional support and service as well as responsibilities for any allocated specific activities and projects.

The incumbent is a key and active participant of the Building & Construction business area and provides support in relation to key customer service and administrative functions, in particular document production and monitoring internal compliance and procedures.

Your key accountabilities will be to:

- Provide a high level of customer service to students, customers and staff:

- Ensure timely responses and effective client interaction in relation to student enquiries
- Process student enrolments, transfers and withdrawals, as well as following up on student absenteeism.
- Coordinate and follow up on student enrolment enquiries
- Undertake administrative and related duties as required to ensure best quality of support and service for the students, customers and staff
- Maintain and process documentation, records and data, in accordance with agreed procedures and standards
- Build and maintain good relationships across the Institute, ensuring delivery of a complete, seamless and customer focused service
- Maintain a safe, positive and productive work environment free from discrimination, bullying and harassment

**ABOUT YOU**

You will have relevant tertiary qualification in Business Administration or related disciplines or equivalent experience in a similar role

You are a highly motivated and have an excellent attention to detail and commitment to accuracy.

**BELONGING AND INCLUSION**

Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Chisholm’s culture of Belonging & Inclusion strives to promote a self-regulating culture that enhances the experiences of our employees, students and communities.

We welcome and encourage applicants from diverse backgrounds to apply.

**Aboriginal and Torres Strait Islander Applicants**

**HOW TO APPLY**

Applications for this position close
**5pm Monday 07 August 2023**

Applications should include:

- a covering letter
- curriculum vitae
- contact details of three (3) referees
- valid Employee Working With Children Check
- National Police Check
- International Police Check (if applicable)
- verification of unrestricted work rights in Australia, eg citizenship, passport or birth certificate
- certified copies of qualifications and transcripts

**If you have any questions regarding the position or require further information please contact Adam, Manager Building and Construction on (03) 9238 8206**

Chisholm Institute reserves the right to withdraw an advertised position at any stage.

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