Academic Administration Officer

3 weeks ago

Frankston, Australia Chisholm Institute Full time

As the Academic Administration Officer you will be accountable for providing a range of administrative support activities to a business area in the Institute supporting students through data records management, and by providing general student administration services including enrolments, award issuance and graduations.

This role focuses on accuracy in managing student records and documents and ensuring administrative systems deliver required information and support to educational and commercial activities, continuously improving these as required.

Your key accountabilities will include:

- Providing data management services as the first point of contact for internal and external clients
- Processing student enrolment fees, charges and withdrawals and refunds
- Providing general administrative services to the Academic Administration business area
- Providing customer service to students and clients of the Institute

**ABOUT YOU**

You will have a Diploma level and/or extensive experience in providing high level customer focused administration within a complex environment

Crucial to your success will be your high level of computer competence with strong Microsoft Office skills. You will have excellent verbal and written communications skills together with your strong interpersonal skills used in delivering quality customer service and obtaining information from different sources.

You will also have highly developed problem solving and analytical skills.

**BELONGING AND INCLUSION**

Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Chisholm’s culture of Belonging & Inclusion strives to promote a self-regulating culture that enhances the experiences of our employees, students and communities.

We welcome and encourage applicants from diverse backgrounds to apply.

**Aboriginal and Torres Strait Islander Applicants**

**HOW TO APPLY**

Applications for this position close **9am Friday 28 April 2023.**

Applications should include:

- a covering letter
- curriculum vitae
- contact details of three (3) referees
- valid Employee Working With Children Check
- National Police Check
- International Police Check (if applicable)
- verification of unrestricted work rights in Australia, eg citizenship, passport or birth certificate
- certified copies of qualifications as listed in CV

If you have any questions regarding the position or require further information, please contact **Simone Rigby, Team Leader Student Administration Services on +61 3 9238 8521**

Chisholm Institute reserves the right to withdraw an advertised position at any stage.

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