Administration Support Officer

2 weeks ago


Frankston, Australia Monash Health Full time

Reference Number
- 63867
- Employment Type
- Fixed Term Part Time
- Entity
- Monash Health
- Department
- Early in Life Mental Health Services
- Location
- Frankston, Various Facilities
- Position Summary
- Does helping others give you job satisfaction?
- Part-time fixed term position till December 2024 working at our Frankston Site
- Wednesday & Friday, 8.30 - 5.00pm

**About Monash Health**

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare for people at every life stage.

With 25,500 employees, we provide care to south-eastern metropolitan Melbourne and rural Victoria from over 40 locations, via telehealth, within local communities and in people’s homes. Each year:
**About ELMHS**

ELMHS provides a range of mental health services to pregnant mothers, infants, children and adolescents and their families within the Southern Region. The organisational and clinical model has been developed to provide mental health care that is flexible and responsive to the individual and developmental needs of the perinatal to youth populations and their families. As such, this model will support the provision of integrated mental health care for young people, guided by consistent, service-wide protocols and principles of care.

**About the Role**

An exciting opportunity has become available for an enthusiastic Administration Support Officer to join our team at Early in Life Mental Health Service (ELMHS). Your need for variety and to be busy will make this the ideal role for you. This role will give you the opportunity to provide exceptional front line customer service to our clients and families and support the CORE team at our Frankston site. You will work with a team of busy mental health professionals to provide reception and administration support using a wide range of systems and databases, including registering and maintaining client information.
- Providing excellent Customer Service to clients, families, staff and other stakeholders
- Supporting the Information Management needs of the Service including data entry and health information management
- Completing Operational Tasks to support the day-to-day operations of the Service

**About You**

You are a proactive and experienced healthcare administrator who enjoys working in a fast paced environment. You are skilled at juggling a busy switchboard and working in a hospital environment doesn’t faze you. You are able to maintain and demonstrate integrity, compassion, accountability, respect and excellence. You have:

- Minimum of 2 years administrative experience (_experience in a health /mental health setting is desirable_)
- Friendly and helpful customer service and communication skills
- Proven organisational skills and can work autonomously
- Demonstrable ability to manage a range of administration responsibilities across a number of areas
- A quality focus whilst ensuring work is completed within the required timeframes
- Ability to travel to all Monash Health Sites
- standards in thoroughness, accuracy and speed

**Benefits of working at Monash health**:

- Salary packaging
- On-site fitness centre
- On-site subsidised car parking
- Monthly ADO’s (full time only)
- Access to private health insurance, salary packaging and industry banking at competitive rates.

**How to Apply**

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.
- Selection Criteria
- Minimum of 2 years experience working in an Administrative role is essential
- Experience in a health care setting is desirable
- Contact Person
- Name
Position
Phone
- **Rachel Koch**

**PA**

**85723768**
- Advertising Closing
- 29/11/2023
- Proposed End Date
- 31/12/2024



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